Community Financial logo

Community Financial

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Community Financial Services FCU is a federally chartered credit union offering checking, savings, loans, credit cards, and mortgages to members through online and mobile banking.

Data compiled from public sources

Community Financial Review

Community Financial Services FCU (CFSFCU) operates as a member-owned financial cooperative providing comprehensive banking services. The credit union maintains a traditional banking model with both digital and in-person access, positioning itself as a community-focused alternative to commercial banks. Founded to serve members rather than shareholders, the institution emphasizes personalized service alongside modern technology.

CFSFCU offers a broad range of financial products including deposit accounts (checking and savings), consumer loans (auto, personal, HELOC), credit cards with balance transfer options, and mortgage services for home purchase and refinance. Members access accounts through online banking, a mobile app (TouchBanking), bill pay functionality, and remote deposit capture. The credit union participates in the Allpoint ATM network, providing surcharge-free access to 43,000 ATMs worldwide.

00% APR. As a credit union, CFSFCU distinguishes itself through member ownership structure, not-for-profit status, and emphasis on personalized service. The organization provides digital conveniences modern consumers expect while maintaining accessible customer service via phone (908-245-1650).

The recent website redesign signals ongoing investment in user experience. 9% APR indicate competitive positioning in the credit card market. CFSFCU is a legitimate federally insured banking institution suitable for members seeking traditional banking services with digital convenience.

The credit union model provides member-centric governance and typically lower fees than commercial banks. However, prospective members should verify membership eligibility requirements, as credit unions typically restrict membership by geography, employment, or affiliation. Loan approval remains subject to credit review and stated restrictions.

Services & Features

Bill pay functionality for paying bills online
Credit cards with balance transfer options (5.9% APR promotional)
E-statements and paperless account management
Home equity lines of credit (HELOC as low as 8.75% APR)
Lost/stolen card reporting (debit: 1-800-554-8969, credit: 1-855-519-9552)
Mobile banking app (TouchBanking) with online enrollment
Mortgage services (purchase and refinance programs)
New auto loans (as low as 5.75% APR)
Online banking with account balance checks and activity viewing
Remote deposit capture using smartphone camera
Surcharge-free ATM access through Allpoint network (43,000 ATMs)
Used auto loans (as low as 6.25% APR)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 43,000 ATMs with listed network fee context through Allpoint network worldwide
  • Mobile app with remote deposit capture feature for check deposits via smartphone
  • Online bill pay integrated into online banking platform
  • Competitive auto loan rates (5.75% APR for new auto, 6.25% APR for used auto)
  • Balance transfer credit card option starting at 5.9% APR
  • Full-service mortgage programs for purchase and refinance
  • Mobile-first digital banking with TouchBanking app available on iOS and Android

Cons

  • No information on website regarding membership eligibility or account opening requirements
  • Limited transparency on fees, minimum balance requirements, or account terms
  • Credit card APR range (18.00% standard rate) reflects standard market rates with no competitive advantage shown
  • Website lacks details on customer service availability, response times, or support quality
  • No information on deposit insurance coverage limits or NCUA membership details

Frequently Asked Questions

Does Community Financial respond to consumer complaints?

According to CFPB data (2023-present), Community Financial has a 100% response rate to consumer complaints, with 98% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Community Financial offer?

Community Financial offers 12 services including Online banking with account balance checks and activity viewing, Bill pay functionality for paying bills online, Mobile banking app (TouchBanking) with online enrollment, Remote deposit capture using smartphone camera, Surcharge-free ATM access through Allpoint network (43,000 ATMs), and 7 more.

What profile signals are listed for Community Financial?

Community Financial has profile signals associated with Members seeking digital banking convenience with traditional credit union service, Consumers with good credit looking for competitive auto loan and balance transfer rates, People needing ATM network fee context across a large national network, Homebuyers interested in mortgage products with personalized credit union service.

What are the strengths and weaknesses of Community Financial?

Key strengths: 43,000 ATMs with listed network fee context through Allpoint network worldwide; Mobile app with remote deposit capture feature for check deposits via smartphone; Online bill pay integrated into online banking platform. Areas to consider: No information on website regarding membership eligibility or account opening requirements; Limited transparency on fees, minimum balance requirements, or account terms.

How does Community Financial compare to similar companies?

In the Credit Unions category, comparable providers include A+ Federal Credit Union, Actors Federal Credit Union, Security Service Federal Credit Union. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1951
Headquarters
,
BBB Accredited
No
Certifications
NCUA Insured Charter #68631
Visit Community Financial

CreditDoc Profile Note

Research Note on Community Financial

Community Financial Services FCU is profile signals for members seeking comprehensive banking services with digital convenience and competitive loan rates typical of credit unions. The main caveat is that credit union membership typically requires eligibility verification (geographic, employment, or affiliation-based), which the website does not detail—prospective customers must verify membership requirements before applying.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
100%
On-Time Response**
98%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-05-09

Profile Signals

  • Members seeking digital banking convenience with traditional credit union service
  • Consumers with good credit looking for competitive auto loan and balance transfer rates
  • People needing ATM network fee context across a large national network
  • Homebuyers interested in mortgage products with personalized credit union service
Updated 2026-05-09

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Quick Summary

  • Community Financial is listed as a Credit Unions provider on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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