City National Bank logo

City National Bank in New York, NY

3.8/5

City National Bank is an FDIC-insured bank subsidiary of Royal Bank of Canada offering personal, private, and business banking with multiple New York locations.

Data compiled from public sources · Rating from CreditDoc methodology

City National Bank Review

City National Bank was founded in 1954 and has over 70 years of experience in relationship banking. The bank is a subsidiary of Royal Bank of Canada, one of the world's largest financial institutions, and operates multiple branches throughout New York City including locations on 6th Avenue, Park Avenue, Park Avenue South, Manhattan West, and Flatiron. The organization emphasizes personal banking relationships and customized financial solutions rather than one-size-fits-all approaches.

City National Bank offers a comprehensive suite of banking products and services including checking and savings accounts, certificates of deposit (CDs), personal and home loans, credit card applications, investment banking, wealth management, brokerage services, and software solutions. The bank also provides financial advisory services through experienced relationship managers. Currently, they are promoting a special 6-month fixed-rate CD at 3.82% APY for new money deposits. Both personal and business banking customers can access these services during standard business hours or through extended ATM access.

The bank distinguishes itself through its emphasis on relationship banking and personalized client service. City National positions itself as going "further than the competition" by getting to know clients' particular circumstances and financial goals to provide custom-fit solutions. The organization is also committed to workplace diversity, equity, and inclusion initiatives. With multiple Manhattan locations and extended ATM hours (6 AM to 11 PM daily), the bank provides convenient access for urban professionals and businesses.

As a full-service bank subsidiary of a major international banking corporation, City National Bank is best suited for customers seeking traditional banking services with emphasis on personalized relationship management. However, the website provides limited information about deposit insurance specifics, fee structures, interest rates on checking/savings accounts, loan terms, or competitive product comparisons. Customers should contact the bank directly or review their full website for detailed product terms and conditions.

Services & Features

ATM access with extended hours
Brokerage services
Business banking and business loans
Certificates of deposit (CDs) with fixed rates
Checking and savings accounts
Credit card applications
Financial advisory services
Home loans and mortgage services
Investment banking
Personal loans
Software solutions
Wealth management services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Multiple Manhattan locations with convenient access (6th Avenue, Park Avenue, Park Avenue South, Manhattan West, Flatiron)
  • Extended ATM hours (6 AM to 11 PM daily) providing 24/7 cash access
  • FDIC-insured bank backed by Royal Bank of Canada, one of the world's largest banks
  • Full suite of banking services including personal, business, wealth management, and brokerage services
  • Experienced relationship managers available for financial advisory and appointment-based service
  • Competitive current CD rate at 3.82% APY on 6-month fixed-rate certificates
  • Over 70 years of banking history and established reputation since 1954

Cons

  • Limited branch hours (8:30 AM to 5:00 PM weekdays, closed weekends) restricts in-person access for working professionals
  • Website does not disclose checking or savings account interest rates, making rate comparison difficult
  • No information provided about monthly fees, minimum balance requirements, or other account charges
  • Limited transparency on loan terms, rates, and approval processes for personal and home loans
  • No online account opening option mentioned; customers must visit a branch or contact the bank

Rating Breakdown

Value
5.0
Effectiveness
3.0
Customer Service
3.7
Transparency
3.5
Ease of Use
3.7

Frequently Asked Questions

Is City National Bank legitimate?

Yes. City National Bank is a registered company, headquartered in 1140 6th Ave, New York, NY 10036.

Quick Facts

Headquarters
1140 6th Ave, New York, NY 10036
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit City National Bank

CreditDoc Diagnosis

Doctor's Verdict on City National Bank

City National Bank is best for New York City-based customers and businesses seeking full-service traditional banking with personalized relationship management from an established, FDIC-insured institution. The primary caveat is that the website lacks detailed information about rates, fees, and product terms—customers will need to contact the bank directly or visit a branch for specific account pricing and loan terms before deciding.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
98.7%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-30

Best For

  • New York City professionals and business owners seeking relationship-based banking with personalized service
  • Customers looking for CD investments with competitive rates from an established FDIC-insured institution
  • Businesses needing comprehensive banking solutions including business accounts, loans, and advisory services
  • Affluent individuals interested in wealth management and private banking services
Updated 2026-04-30

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