FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the largest international pawn store chain. Founded on the pawn lending model, the company has grown to serve cash and credit-constrained consumers across North America, Latin America, and the United Kingdom. The company also owns AFF, a subsidiary providing lease-to-own and retail finance payment solutions through 15,000+ merchant partner locations. With approximately 22,000 employees globally, FirstCash is a component of both the S&P MidCap 400 Index and the Russell 2000 Index.
FirstCash's primary service is non-recourse pawn loans secured by pledged personal property—meaning borrowers pledge items of value to receive immediate cash without credit checks. Beyond lending, the company operates a retail merchandise business, buying and selling jewelry, electronics, tools, appliances, sporting goods, and musical instruments. The company also offers layaway services (10% down payment required) and specialized services including gold and precious metal buying, allowing customers to convert items to cash on the spot.
FirstCash distinguishes itself through its massive scale and international reach—over 3,300 locations provide accessibility across geographies. The company maintains diverse inventory across categories, giving customers choice in both borrowing and purchasing. Their gold-buying service addresses a specific consumer need for converting jewelry and precious metals to immediate cash. The layaway option provides an alternative to credit-based purchases for budget-conscious consumers.
The honest assessment: Pawn loans carry implicit costs through the spread between loan-to-value ratios and redemption requirements—customers must pay interest and fees to reclaim items, and failure to do so results in loss of collateral. While non-recourse loans protect borrowers from deficiency judgment, they still represent a high-cost borrowing option compared to traditional lending. The company targets financially vulnerable populations, which raises ethical questions about exploitation, though pawn lending remains legal and regulated. Best suited for customers who need immediate cash and have valuable items to pledge, or who cannot access traditional credit.