Appliance Credit Union has served its members since 1972 as a federally insured credit union committed to providing financial benefits to members. The institution operates as a traditional credit union with physical branches and digital-first services, emphasizing member convenience and competitive rates.
ACU offers a comprehensive suite of financial products including share draft (checking) accounts, savings accounts, VISA credit cards, vehicle loans (new and used), mortgage loans, personal loans up to $15,000, and signature loans. Members can access accounts through Internet Teller (online banking), the ACU Mobile App available on iOS and Android, and in-person at branches. Digital services include remote deposit capture, fund transfers between ACU and external accounts, e-statements, account alerts, and secure messaging.
Appliance CU differentiates itself through member-centric features like Courtesy Pay service (automatic overdraft protection for qualifying members), a loan skip payment option ($25/month to skip up to 2 payments annually), and a rewards program. The institution emphasizes security with industry-standard encryption and biometric login options (Touch ID/Face ID), plus purchase protection on credit cards. As a credit union rather than a bank, ACU provides member governance and typically lower fees.
The main limitation is that membership appears restricted (likely to specific employee groups or geographic areas based on the name), and the website provides limited detail on specific loan rates, APRs, or account fee structures. The institution closed Friday hours effective January 1, 2024, requiring members to use mobile app services for weekend banking needs.