FedTrust Federal Credit Union is a member-owned financial cooperative offering savings accounts, loans, and banking services to individuals in the Memphis area.
Data compiled from public sources · Rating from CreditDoc methodology
FedTrust Federal Credit Union is a member-owned and member-operated financial institution headquartered in Memphis, Tennessee at 167 N. Main Street, Suite 102. The credit union operates under the cooperative banking model where members are both customers and partial owners.
The organization has been serving the Memphis community and operates with a philosophy emphasizing personal service and competitive rates. FedTrust offers a comprehensive suite of retail banking and lending services. On the deposit side, members can open share savings accounts, share draft accounts (checking), Christmas Club accounts, share certificates of deposit, Convenient Money Certificates, Individual Retirement Accounts (IRAs), and Insured Share Management Accounts (ISMA) with tiered options including Jumbo ISMA accounts.
For borrowing needs, FedTrust provides auto loans for new and used vehicles, motorhome financing, motorcycle loans, conventional mortgages, and signature loans up to $15,000. All loan products require credit approval and are available through online application. The credit union also provides ATM/VISA debit cards with limited international ATM access (4 free withdrawals monthly at foreign ATMs, then $1 per transaction) and direct deposit capabilities.
FedTrust distinguishes itself through several operational features: it explicitly does NOT participate in the CO-OP Shared Branching Network, limiting members' branch access to their physical locations. The credit union operates limited hours (Monday-Friday, 9:00 AM - 4:00 PM) and maintains a traditional brick-and-mortar presence rather than a full digital-first model. They provide online banking through It'sMe247 Online Banking platform and offer multiple contact methods including CU*TALK phone service at (833) 394-4829.
The institution emphasizes member relationship banking with personalized, confidential service rather than mass-market operations. FedTrust Federal Credit Union is best suited for individuals already connected to the Memphis community or those with employer relationships that provide membership access. The lack of shared branching network participation and limited physical locations create accessibility constraints.
Members should evaluate whether the competitive rates and personalized service justify these geographic limitations. The credit union represents a traditional community banking model with emphasis on member benefits rather than digital convenience.
Yes. FedTrust Federal Credit Union is a registered company, headquartered in Memphis, TN.
Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.
CreditDoc Diagnosis
FedTrust Federal Credit Union is best for Memphis-area residents or individuals with employer membership eligibility seeking traditional credit union banking with member-owner benefits and personalized service. The primary caveat is severe geographic limitation—the lack of CO-OP Shared Branching Network participation and single branch location make this impractical for members living outside the immediate Memphis area or requiring frequent branch access beyond Monday-Friday 9-4 hours.
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