FedTrust Federal Credit Union is a member-owned financial cooperative offering savings accounts, loans, and banking services to individuals in the Memphis area.
Data compiled from public sources · Google rating shown when a stored review count is available
FedTrust Federal Credit Union is a member-owned and member-operated financial institution headquartered in Memphis, Tennessee at 167 N. Main Street, Suite 102. The credit union operates under the cooperative banking model where members are both customers and partial owners.
The organization has been serving the Memphis community and operates with a philosophy emphasizing personal service and rate claims to verify. FedTrust offers a comprehensive suite of retail banking and lending services. On the deposit side, members can open share savings accounts, share draft accounts (checking), Christmas Club accounts, share certificates of deposit, Convenient Money Certificates, Individual Retirement Accounts (IRAs), and Insured Share Management Accounts (ISMA) with tiered options including Jumbo ISMA accounts.
For borrowing needs, FedTrust provides auto loans for new and used vehicles, motorhome financing, motorcycle loans, conventional mortgages, and signature loans up to $15,000. All loan products require credit approval and are available through online application. The credit union also provides ATM/VISA debit cards with limited international ATM access (4 free withdrawals monthly at foreign ATMs, then $1 per transaction) and direct deposit capabilities.
FedTrust distinguishes itself through several operational features: it explicitly does NOT participate in the CO-OP Shared Branching Network, limiting members' branch access to their physical locations. The credit union operates limited hours (Monday-Friday, 9:00 AM - 4:00 PM) and maintains a traditional brick-and-mortar presence rather than a full digital-first model. They provide online banking through It'sMe247 Online Banking platform and offer multiple contact methods including CU*TALK phone service at (833) 394-4829.
The institution emphasizes member relationship banking with personalized, confidential service rather than mass-market operations. FedTrust Federal Credit Union is best suited for individuals already connected to the Memphis community or those with employer relationships that provide membership access. The lack of shared branching network participation and limited physical locations create accessibility constraints.
Members should evaluate whether the rate claims to verify and personalized service justify these geographic limitations. The credit union represents a traditional community banking model with emphasis on member benefits rather than digital convenience.
This is state-level context for Credit Unions consumers in Memphis, TN. It does not confirm that FedTrust Federal Credit Union or this specific location is licensed.
State regulator
Tennessee Department of Financial Institutions
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
FedTrust Federal Credit Union offers 16 services including Share savings accounts (deposit products), Share draft accounts (checking accounts), Christmas Club savings accounts with automatic transfers and early withdrawal penalties, Share certificates of deposit with higher dividend rates, Convenient Money Certificates (1 and 2-year terms with flexible deposits/withdrawals), and 11 more.
FedTrust Federal Credit Union has profile signals associated with Memphis-area residents or employees with payroll deduction eligibility seeking personalized service and member-owner benefits, Individuals seeking traditional mortgage, auto, or motorcycle financing with rate claims to verify and personal service, Members prioritizing retirement savings through IRAs and certificates with higher dividend rates than standard banks, Borrowers needing signature loans up to $15,000 without collateral requirements for life events or consolidation.
Key strengths: Member-owned cooperative structure means profits return to members as dividend returns on deposits; Competitive loan products with online application capability across multiple loan types (auto, mortgage, signature, motorcycle, motorhome); Signature loans up to $15,000 available for unexpected expenses without collateral. Areas to consider: NOT a member of CO-OP Shared Branching Network, severely limiting branch access compared to other credit unions; Very limited operating hours (Monday-Friday 9:00 AM - 4:00 PM only) with no weekend service.
In the Credit Unions category, comparable providers include Skyla Headquarters, The Police Credit Union Irving Street Branch, WestStar Credit Union. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
FedTrust Federal Credit Union is profile signals for Memphis-area residents or individuals with employer membership eligibility seeking traditional credit union banking with member-owner benefits and personalized service. The primary caveat is severe geographic limitation—the lack of CO-OP Shared Branching Network participation and single branch location make this impractical for members living outside the immediate Memphis area or requiring frequent branch access beyond Monday-Friday 9-4 hours.
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