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American United in West Jordan, UT

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American United Federal Credit Union is a Utah-based credit union offering personal and business checking, savings, loans, credit cards, and wealth management services to members.

Data compiled from public sources

American United Review

American United Federal Credit Union operates as a member-owned, not-for-profit financial institution serving Utah residents and businesses. As a federal credit union, it is NCUA-insured and regulated as a credit union rather than a traditional bank. org with both personal and business banking divisions.

The credit union provides a comprehensive suite of financial products including personal and business checking accounts (Primary Checking, GoldStar Membership, ATM Checking, Fresh Start Checking), savings vehicles (Primary Savings, Youth Savings, Club Accounts, Money Market, Certificates, IRAs), vehicle financing (auto loans and recreational loans), home lending (mortgage loans and home equity lines of credit), personal loans, and VISA credit card options with rewards or cash back features. Additionally, they offer money services such as wire transfers, cashier's checks, money orders, notary services, and safe deposit boxes. Their insurance and wealth management division includes identity theft protection, life insurance, auto and property insurance, and financial advisor services.

American United distinguishes itself through member-focused programs including a referral bonus program, end-of-year dividends, monthly dividends, youth financial education (MoneyEdu), and listed offerings like skip-a-payment loan protections and guaranteed asset protection on vehicle loans. They provide free financial checkups, maintain a financial wellness center with learning courses available in English and Spanish, and offer discounted community partnerships (Lagoon tickets, CARFAX reports). The CO-OP Shared Banking network extends their service availability beyond their physical branch locations.

As a credit union, American United operates under the not-for-profit model where members share in profits through dividends rather than external shareholders extracting value. Prospective members should verify membership eligibility and compare rates and fees with other local financial institutions.

Services & Features

Auto loans and recreational vehicle loans
Business checking accounts (Basic, Premier with rewards debit card)
Commercial real estate and business equipment financing
Financial advisor services and retirement planning
Identity theft protection, life insurance, auto insurance, property insurance
Individual Retirement Accounts (IRAs) and IRA Certificates
Mortgage loans and home equity lines of credit
Personal checking accounts (Primary, GoldStar, ATM, Fresh Start)
Personal signature loans and holiday loans
SBA business loans (7a and 504 programs)
Savings accounts (Primary, Youth, Club, Money Market, Certificates)
VISA credit cards (Rewards, Cash Back, Secured)
Wire transfers, cashier's checks, money orders, notary services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Member-owned, not-for-profit credit union structure returns profits to members via dividends
  • NCUA insurance protection on deposits up to $250,000
  • Comprehensive product range including checking, savings, loans, credit cards, mortgages, and insurance
  • listed loan protections including skip-a-payment options and guaranteed asset protection (GAP)
  • Free financial wellness resources including MoneyEdu courses and free financial checkups
  • Youth financial education programs and youth-specific savings accounts with grade rewards
  • Access to CO-OP Shared Banking network for expanded ATM and branch access beyond Utah locations

Cons

  • Website does not display current APR rates for most loan products, only credit cards listed at 9.90% minimum
  • No information about membership eligibility requirements or who can join
  • Limited transparency on fee structures for checking accounts, transfers, or other services
  • Geographic limitation as Utah-based credit union with no indication of online-only membership options
  • Website content does not clarify lending requirements, credit score minimums, or approval timelines

State Consumer Finance Context

This is state-level context for Credit Unions consumers in West Jordan, UT. It does not confirm that American United or this specific location is licensed.

State regulator

Utah Department of Financial Institutions

Key state rules to check

  • Utah has no usury cap for written agreements, allowing unlimited interest rates on payday loans.
  • Payday loans are not capped by amount, only by borrower ability to repay.
  • Lenders must be registered with the Department of Financial Institutions.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does American United respond to consumer complaints?

According to CFPB data (2023-present), American United has a 100% response rate to consumer complaints, with 100% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does American United offer?

American United offers 13 services including Personal checking accounts (Primary, GoldStar, ATM, Fresh Start), Business checking accounts (Basic, Premier with rewards debit card), Savings accounts (Primary, Youth, Club, Money Market, Certificates), Individual Retirement Accounts (IRAs) and IRA Certificates, Auto loans and recreational vehicle loans, and 8 more.

What profile signals are listed for American United?

American United has profile signals associated with Utah residents seeking a member-owned alternative to traditional banks with dividend participation, Families wanting youth financial education and children's savings products with rewards, Vehicle buyers interested in auto loans with skip-a-payment protection and GAP coverage, Small business owners seeking SBA lending (7a and 504 loans) and business credit products.

What are the strengths and weaknesses of American United?

Key strengths: Member-owned, not-for-profit credit union structure returns profits to members via dividends; NCUA insurance protection on deposits up to $250,000; Comprehensive product range including checking, savings, loans, credit cards, mortgages, and insurance. Areas to consider: Website does not display current APR rates for most loan products, only credit cards listed at 9.90% minimum; No information about membership eligibility requirements or who can join.

How does American United compare to similar companies?

In the Credit Unions category, comparable providers include Alpine, America First, Beckstrand and Associates. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1952
Headquarters
West Jordan, UT
BBB Accredited
No
Certifications
NCUA Insured Charter #8187
Visit American United

CreditDoc Profile Note

Research Note on American United

American United Federal Credit Union is profile signals for Utah-based individuals and small business owners seeking member-owned banking with dividend participation and comprehensive loan/investment services. The main caveat is the lack of publicly displayed rate and fee information on their website, requiring direct contact with the credit union to compare their specific terms against competitors.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
100%
On-Time Response**
100%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-03-24

Profile Signals

  • Utah residents seeking a member-owned alternative to traditional banks with dividend participation
  • Families wanting youth financial education and children's savings products with rewards
  • Vehicle buyers interested in auto loans with skip-a-payment protection and GAP coverage
  • Small business owners seeking SBA lending (7a and 504 loans) and business credit products
Updated 2026-05-14

Similar Companies

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Alpine

Alpine Credit Union is a member-owned financial cooperative serving Utah with comprehensive banking, lending, and investment services across six local branches.

BBB: NR

Profile signals: Utah residents seeking community-based banking with physical branch access and personalized service, Small business owners needing integrated business banking, payment processing, and lending relationships

A

America First

American First Credit Union is a member-owned, not-for-profit financial cooperative serving consumers and businesses since 1952, offering checking, savings, loans, and digital banking services.

BBB: NR

Profile signals: Individuals seeking lower-cost financial services through member-owned cooperative structure, Consumers needing comprehensive lending products (auto, home, personal) from a single institution

B

Beckstrand and Associates

CUScore is a free directory and comparison tool for finding federally insured credit unions across America, featuring NCUA financial data, health scores, and branch locations for 4,374 institutions.

BBB: NR

Profile signals: Consumers researching credit union options and comparing institutions before membership application, First-time credit union members seeking to understand differences between credit unions and traditional banks

Compare Your Needs With American United

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Quick Summary

  • American United is listed as a Credit Unions provider in West Jordan, UT on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Financial Wellness Guides

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