American United logo

American United in West Jordan, UT

4.2/5

American United Federal Credit Union is a Utah-based credit union offering personal and business checking, savings, loans, credit cards, and wealth management services to members.

Data compiled from public sources · Rating from CreditDoc methodology

American United Review

American United Federal Credit Union operates as a member-owned, not-for-profit financial institution serving Utah residents and businesses. As a federal credit union, it is NCUA-insured and regulated as a credit union rather than a traditional bank. org with both personal and business banking divisions.

The credit union provides a comprehensive suite of financial products including personal and business checking accounts (Primary Checking, GoldStar Membership, ATM Checking, Fresh Start Checking), savings vehicles (Primary Savings, Youth Savings, Club Accounts, Money Market, Certificates, IRAs), vehicle financing (auto loans and recreational loans), home lending (mortgage loans and home equity lines of credit), personal loans, and VISA credit card options with rewards or cash back features. Additionally, they offer money services such as wire transfers, cashier's checks, money orders, notary services, and safe deposit boxes. Their insurance and wealth management division includes identity theft protection, life insurance, auto and property insurance, and financial advisor services.

American United distinguishes itself through member-focused programs including a referral bonus program, end-of-year dividends, monthly dividends, youth financial education (MoneyEdu), and specialized offerings like skip-a-payment loan protections and guaranteed asset protection on vehicle loans. They provide free financial checkups, maintain a financial wellness center with learning courses available in English and Spanish, and offer discounted community partnerships (Lagoon tickets, CARFAX reports). The CO-OP Shared Banking network extends their service availability beyond their physical branch locations.

As a credit union, American United operates under the not-for-profit model where members share in profits through dividends rather than external shareholders extracting value. Prospective members should verify membership eligibility and compare rates and fees with other local financial institutions.

Services & Features

Auto loans and recreational vehicle loans
Business checking accounts (Basic, Premier with rewards debit card)
Commercial real estate and business equipment financing
Financial advisor services and retirement planning
Identity theft protection, life insurance, auto insurance, property insurance
Individual Retirement Accounts (IRAs) and IRA Certificates
Mortgage loans and home equity lines of credit
Personal checking accounts (Primary, GoldStar, ATM, Fresh Start)
Personal signature loans and holiday loans
SBA business loans (7a and 504 programs)
Savings accounts (Primary, Youth, Club, Money Market, Certificates)
VISA credit cards (Rewards, Cash Back, Secured)
Wire transfers, cashier's checks, money orders, notary services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Member-owned, not-for-profit credit union structure returns profits to members via dividends
  • NCUA insurance protection on deposits up to $250,000
  • Comprehensive product range including checking, savings, loans, credit cards, mortgages, and insurance
  • Specialized loan protections including skip-a-payment options and guaranteed asset protection (GAP)
  • Free financial wellness resources including MoneyEdu courses and free financial checkups
  • Youth financial education programs and youth-specific savings accounts with grade rewards
  • Access to CO-OP Shared Banking network for expanded ATM and branch access beyond Utah locations

Cons

  • Website does not display current APR rates for most loan products, only credit cards listed at 9.90% minimum
  • No information about membership eligibility requirements or who can join
  • Limited transparency on fee structures for checking accounts, transfers, or other services
  • Geographic limitation as Utah-based credit union with no indication of online-only membership options
  • Website content does not clarify lending requirements, credit score minimums, or approval timelines

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
4.0
Transparency
4.5
Ease of Use
4.0

Frequently Asked Questions

Is American United legitimate?

Yes. American United is a registered company, headquartered in West Jordan, UT, founded in 1952.

How long does American United take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1952
Headquarters
West Jordan, UT
BBB Accredited
No
Certifications
NCUA Insured Charter #8187
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit American United

CreditDoc Diagnosis

Doctor's Verdict on American United

American United Federal Credit Union is best for Utah-based individuals and small business owners seeking member-owned banking with dividend participation and comprehensive loan/investment services. The main caveat is the lack of publicly displayed rate and fee information on their website, requiring direct contact with the credit union to compare their specific terms against competitors.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
100%

Source: consumerfinance.gov | Last checked 2026-03-24

Best For

  • Utah residents seeking a member-owned alternative to traditional banks with dividend participation
  • Families wanting youth financial education and children's savings products with rewards
  • Vehicle buyers interested in auto loans with skip-a-payment protection and GAP coverage
  • Small business owners seeking SBA lending (7a and 504 loans) and business credit products
Updated 2026-05-14

Similar Companies

Alpine logo

Alpine

Alpine Credit Union is a member-owned financial cooperative serving Utah with comprehensive banking, lending, and investment services across six local branches.

4.1/5
Contact BBB:

Best for: Utah residents seeking community-based banking with physical branch access and personalized service, Small business owners needing integrated business banking, payment processing, and lending relationships

America First logo

America First

American First Credit Union is a member-owned, not-for-profit financial cooperative serving consumers and businesses since 1952, offering checking, savings, loans, and digital banking services.

4.2/5
Contact BBB:

Best for: Individuals seeking lower-cost financial services through member-owned cooperative structure, Consumers needing comprehensive lending products (auto, home, personal) from a single institution

Beckstrand and Associates logo

Beckstrand and Associates

CUScore is a free directory and comparison tool for finding federally insured credit unions across America, featuring NCUA financial data, health scores, and branch locations for 4,374 institutions.

4.0/5
Contact BBB:

Best for: Consumers researching credit union options and comparing institutions before membership application, First-time credit union members seeking to understand differences between credit unions and traditional banks

Is American United Right for You?

Answer 3 quick questions to see if this provider matches your needs.

1. What's your primary financial goal?

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to American United and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.