Part of the ACE Cash Express chain · locations
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ACE Cash Express in Cleveland, OH

2.4/5

Cleveland's ACE Cash Express on Kinsman Road offers fast payday loans and title loans with convenient hours.

Data compiled from public sources · Rating from CreditDoc methodology

ACE Cash Express Review

Located at 14101 Kinsman Rd in Cleveland, OH, ACE Cash Express is a standalone payday and title loan storefront serving the local community. This Cleveland location operates Monday through Thursday 9 AM to 7 PM, Friday 9 AM to 8 PM, and Saturday 9 AM to 6 PM. The storefront is designed to provide quick access to emergency cash when you need it most.

This Cleveland storefront specializes in quick cash solutions, offering payday loans and title loans designed to help residents bridge short-term financial gaps. Whether you need a payday advance or want to leverage your vehicle's equity with a title loan, the experienced staff can walk you through your options. Call +1 216-295-8135 to speak with a loan officer about your application and how quickly you can receive funds.

For Cleveland, OH residents needing urgent cash, ACE Cash Express on Kinsman Rd provides a straightforward, walk-in service. Bring a valid ID, proof of income, and an active bank account to apply. The process is designed to be fast and transparent, making this a practical option when you need funds without extended waiting periods.

Services & Features

Bill payment services
Business services
Cards
Check cashing
Installment loans
Money transfers
Online loans
Porte (service type unclear from content)
Tax preparation services
Title loans

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Multiple service offerings under one brand including installment loans, title loans, check cashing, and money transfers
  • Extensive physical store network allowing in-person service and same-day or next-day funding capabilities
  • Online loan option available for customers who prefer remote application
  • Multiple customer service contact methods including phone and email support
  • Established company with long operational history serving emergency cash needs
  • Bill payment services and money transfer options available in addition to loans
  • Tax services offered at select locations for additional financial support

Cons

  • Website navigation issues with 404 errors on location-specific and service pages limit ability to verify current offerings and terms
  • No specific APR, fee, or repayment term information visible on provided website content
  • Loan availability varies by state as indicated by 'this type of loan is not available in this state' messaging
  • Limited transparency on the website regarding actual loan terms and cost structure
  • No information provided about eligibility requirements or application process details

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.5
Transparency
2.3
Ease of Use
3.9

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company, headquartered in 14101 Kinsman Rd, Cleveland, OH 44120.

Quick Facts

Headquarters
14101 Kinsman Rd, Cleveland, OH 44120
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers with immediate cash needs who value physical store access and prefer in-person transactions over online-only lenders. Primary caveat: specific loan terms, APR rates, and fees are not disclosed in accessible website content, and product availability varies significantly by state, requiring direct contact or store visit to determine eligibility and actual costs.

Best For

  • Consumers needing immediate cash access who prefer in-person service at physical locations
  • Vehicle owners interested in title loans as collateral-based lending alternative
  • Customers requiring multiple financial services (check cashing, money transfers, bill payments) at single location
Updated 2026-04-29

More Emergency Cash

Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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