Bank Of Ocean City — Consumer Response Profile

Public CFPB response-outcome context for this company • Period: 2023-present • Data checked: 2026-03-31

Recorded Response Outcome

99.8%

CFPB complaints with a recorded company response outcome

Timely Response

99.8%

Company response recorded within the CFPB response window

Recorded Complaints

500

Public CFPB complaint records in this dataset

Products Named in CFPB Records

Mortgage 49.2%

Bank account or service 35.6%

Checking or savings account 11.0%

Debt collection 1.2%

Credit reporting, credit repair services, or other personal consumer reports 1.0%

Issue Categories in CFPB Records

Account opening, closing, or management 23.2%

Loan servicing, payments, escrow account 21.0%

Loan modification,collection,foreclosure 15.2%

Deposits and withdrawals 7.2%

Managing an account 7.2%

Response Breakdown

Closed with explanation 454 (90.8%)

Closed without relief 26 (5.2%)

Closed with monetary relief 7 (1.4%)

Closed with non-monetary relief 7 (1.4%)

Closed with relief 5 (1.0%)

Closed 1 (0.2%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer complaints. This profile shows public response patterns for Bank Of Ocean City.

Recorded Response Outcome — The share of public CFPB complaint records where the company has a recorded response outcome such as monetary relief, non-monetary relief, or explanation.
Timely Response Rate — The share of public CFPB complaint records with a company response inside the CFPB response window.
Products Named — Which CFPB product categories appear most often in this company's public complaint records.
Issue Categories — The complaint issue categories consumers selected most often in the public CFPB records.

CFPB response data is transparency context, not proof of wrongdoing, endorsement, customer-satisfaction evidence, a safety rating, or a suitability determination. Complaint volume is not a quality indicator; larger companies often have more public complaint records.

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