Avant — Consumer Response Profile
How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-04-05
Resolution Rate
100.0%
Consumer inquiries resolved successfully
Timely Response
99.3%
Responded within 15-day window
Total Interactions
2,577
Consumer interactions on record
Services Used by Consumers
Credit card 27.6%
Credit reporting or other personal consumer reports 23.2%
Credit card or prepaid card 19.4%
Credit reporting, credit repair services, or other personal consumer reports 10.6%
Debt collection 10.5%
Consumer Feedback Categories
Incorrect information on your report 20.5%
Improper use of your report 11.5%
Problem with a purchase shown on your statement 10.6%
Fees or interest 9.0%
Getting a credit card 6.6%
Response Breakdown
Closed with explanation 2549 (98.9%)
In progress 16 (0.6%)
Closed with monetary relief 11 (0.4%)
Closed with non-monetary relief 1 (0.0%)
Understanding This Data
The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Avant's responsiveness and resolution track record.
- Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
- Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
- Services Used — Which product categories consumers interact with most frequently.
- Feedback Categories — The types of inquiries consumers submit most often.
Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.
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