Auto Pawn Plus — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-04-08

Resolution Rate

100.0%

Consumer inquiries resolved successfully

Timely Response

96.6%

Responded within 15-day window

Total Interactions

407

Consumer interactions on record

Services Used by Consumers

Credit reporting or other personal consumer reports 29.2%

Credit reporting, credit repair services, or other personal consumer reports 26.5%

Debt collection 21.1%

Vehicle loan or lease 20.1%

Consumer Loan 2.5%

Consumer Feedback Categories

Improper use of your report 23.8%

Incorrect information on your report 21.9%

Attempts to collect debt not owed 9.6%

Problem with a company's investigation into an existing problem 6.9%

Managing the loan or lease 6.6%

Response Breakdown

Closed with explanation 391 (96.1%)

Closed with non-monetary relief 11 (2.7%)

Closed with monetary relief 5 (1.2%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Auto Pawn Plus's responsiveness and resolution track record.

Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
Services Used — Which product categories consumers interact with most frequently.
Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

Want the Full Picture?

See Auto Pawn Plus's complete profile including pricing, services, BBB rating, and user reviews on CreditDoc.

View Full Profile Browse All Response Data