Ashton State Bank — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-03-27

Resolution Rate
100.0%

Consumer inquiries resolved successfully

Timely Response
76.5%

Responded within 15-day window

Total Interactions
34

Consumer interactions on record

Services Used by Consumers

Debt collection 94.1%
Credit reporting or other personal consumer reports 2.9%
Credit reporting, credit repair services, or other personal consumer reports 2.9%

Consumer Feedback Categories

Communication tactics 32.4%
False statements or representation 17.6%
Improper contact or sharing of info 11.8%
Took or threatened to take negative or legal action 11.8%
Taking/threatening an illegal action 8.8%

Response Breakdown

Closed with explanation 32 (94.1%)
Closed with non-monetary relief 2 (5.9%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Ashton State Bank's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

Want the Full Picture?

See Ashton State Bank's complete profile including pricing, services, BBB rating, and user reviews on CreditDoc.

View Full Profile Browse All Response Data