Ameris Bank — Consumer Response Profile

Public CFPB response-outcome context for this company • Period: 2023-present • Data checked: 2026-03-24

Recorded Response Outcome
99.8%

CFPB complaints with a recorded company response outcome

Timely Response
96.8%

Company response recorded within the CFPB response window

Recorded Complaints
561

Public CFPB complaint records in this dataset

Products Named in CFPB Records

Mortgage 50.3%
Checking or savings account 27.5%
Credit reporting or other personal consumer reports 5.7%
Credit reporting, credit repair services, or other personal consumer reports 4.3%
Vehicle loan or lease 3.7%

Issue Categories in CFPB Records

Trouble during payment process 29.8%
Managing an account 16.8%
Struggling to pay mortgage 10.2%
Incorrect information on your report 7.1%
Applying for a mortgage or refinancing an existing mortgage 5.5%

Response Breakdown

Closed with explanation 539 (96.1%)
Closed with monetary relief 17 (3.0%)
Closed with non-monetary relief 4 (0.7%)
Untimely response 1 (0.2%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer complaints. This profile shows public response patterns for Ameris Bank.

  • Recorded Response Outcome — The share of public CFPB complaint records where the company has a recorded response outcome such as monetary relief, non-monetary relief, or explanation.
  • Timely Response Rate — The share of public CFPB complaint records with a company response inside the CFPB response window.
  • Products Named — Which CFPB product categories appear most often in this company's public complaint records.
  • Issue Categories — The complaint issue categories consumers selected most often in the public CFPB records.

CFPB response data is transparency context, not proof of wrongdoing, endorsement, customer-satisfaction evidence, a safety rating, or a suitability determination. Complaint volume is not a quality indicator; larger companies often have more public complaint records.

Use This Response Profile With CreditDoc Context

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