Vivix Credit Solutions logo

Vivix Credit Solutions in Las Vegas, NV

4.8/5
Google rating from 524 reviews

Las Vegas credit repair firm founded in 2006. Disputes inaccurate items across all 3 bureaus using FCRA/FDCPA, with a 180-day money-back guarantee.

Data compiled from public sources · Google rating shown when a stored review count is available

Vivix Credit Solutions Review

Vivix Credit Solutions is a Las Vegas-based credit repair company that has been operating since 2006, giving it nearly two decades of experience in consumer credit disputes. The firm is locally rooted in Nevada's 702 area code and markets primarily to Las Vegas-area residents, though its services are dispute-based and not inherently geography-limited. No NFCC, NACSO, or other industry body certifications are disclosed on the company's website, and BBB status could not be confirmed from available sources.

The company's core service is disputing inaccurate or erroneous items on consumer credit reports by invoking the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA). Vivix engages all three major credit bureaus—Equifax, Experian, and TransUnion—as well as creditors directly. The types of items they target include late payments, charge-offs, collections, bankruptcies, hard inquiries, incorrect names or addresses, and incorrect account balances. Pricing is not disclosed publicly; all fees are gated behind a free initial consultation call. No pricing tiers, monthly rates, or setup fees appear on the website.

Vivix's standout differentiators are its 180-day listed refund term and its community education component. The listed refund term is notably longer than the 90-day windows common at many competitors. The company also conducts in-person credit education workshops led by a staff member identified as Mr. Brown, positioning itself as more than a pure dispute-filing service. Client testimonials reference staff members Gabe and Bianca by name, suggesting a relationship-driven service model. The firm claims to have served over 2,915 families and individuals and holds a 4.8-star rating from over 500 Google reviews—a strong signal of client satisfaction for a local firm.

The primary limitation of Vivix is its lack of pricing transparency, which makes it impossible to comparison-shop without committing to a consultation. There is no mention of a client portal, mobile app, or online account dashboard, meaning clients likely receive updates through phone or email rather than a self-service platform. No industry certifications are listed, which matters to consumers who specifically seek NFCC-affiliated or NACSO-certified firms as a quality signal. The firm's strong local presence in Las Vegas is an asset for nearby residents seeking in-person engagement, but it may be less compelling for out-of-state consumers who want a fully digital experience. Consumers who successfully repair their credit often find better rates on installment loans, secured credit cards, and other financial products.

Services & Features

Correction of incorrect account balances
Correction of incorrect personal information (names, addresses)
Customized credit repair strategy development
Direct engagement with creditors on the client's behalf
Dispute of charge-offs and collection accounts
Dispute of late payments with all three credit bureaus
Dispute of unauthorized or excessive hard inquiries
Free credit score evaluation and report review
Free downloadable guide: '9 Strategies to Raise Your Credit Score to 720 or Higher'
Free initial consultation with no credit card required
In-person credit education workshops (led by Mr. Brown)
Removal of bankruptcy notations from credit reports

Feature Checklist

AI-Powered Tools
Mobile App
Online Portal
Score Tracking
Debt Validation
Credit Education
Goodwill Letters
Personal Advisor
All Three Bureaus
Credit Monitoring
Cease & Desist Letters
Identity Theft Protection

Pros & Cons

Pros

  • Founded in 2006 with 19 years of credit repair experience — one of the longer track records among local firms
  • 4.8-star Google rating from 524+ stored reviews, indicating consistent client satisfaction
  • 180-day listed refund term — significantly longer than the 90-day windows typical at most competitors
  • Claims to have served 2,915+ families and individuals, suggesting meaningful operational scale for a local firm
  • Disputes a broad range of negative items including bankruptcies, hard inquiries, and incorrect personal data — not just collections
  • Free initial consultation with no credit card required, lowering the barrier to entry
  • Offers in-person credit education workshops led by staff member Mr. Brown, adding a financial literacy component beyond dispute filing

Cons

  • Pricing is entirely undisclosed on the website — fees are only revealed after a consultation call, making it impossible to comparison-shop upfront
  • No client portal or mobile app mentioned — clients likely rely on phone or email for status updates with no self-service option
  • No industry certifications confirmed (NFCC, NACSO, or similar) — the firm does not advertise third-party credentialing
  • BBB rating and accreditation status unconfirmed from publicly available sources
  • Primary marketing focus is Las Vegas and Nevada — out-of-state consumers get no local support and the value of in-person workshops disappears

Research Secured Credit Card Options

While repairing your credit, a secured card can add payment-history context when it reports to the bureaus. Compare deposits, fees, bureau reporting, and any no-credit-check claims directly.

State Consumer Finance Context

This is state-level context for Credit Repair consumers in Las Vegas, NV. It does not confirm that Vivix Credit Solutions or this specific location is licensed.

State regulator

Nevada Financial Institutions Division

Credit and debt help rules in Nevada

Relevant law: Nevada Credit Services Organization Act (Nev. Rev. Stat. § 598.741-598.787)

Registration: Required with Nevada Division of Mortgage Lending

Upfront fees: Listed as prohibited in the current CreditDoc state summary

  • Credit repair companies must provide written contract with clear terms, cost, timeline, and explicit statement that consumer has right to dispute debts independently at no cost
  • Companies cannot charge fees until services are actually performed; upfront fees are prohibited
  • Must provide consumer with copy of their credit report at no charge and inform them of right to obtain free report directly from bureaus

Key state rules to check

  • Payday loans capped at 25% of borrower's expected gross monthly income.
  • No APR cap on payday loans; rates can exceed 600% APR.
  • Maximum loan term is 35 days.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Vivix Credit Solutions respond to consumer complaints?

According to CFPB data (2023-present), Vivix Credit Solutions has a 50% response rate to consumer complaints, with 50% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Vivix Credit Solutions offer?

Vivix Credit Solutions offers 12 services including Free credit score evaluation and report review, Dispute of late payments with all three credit bureaus, Dispute of charge-offs and collection accounts, Removal of bankruptcy notations from credit reports, Dispute of unauthorized or excessive hard inquiries, and 7 more.

What profile signals are listed for Vivix Credit Solutions?

Vivix Credit Solutions has profile signals associated with Las Vegas-area residents who want a local, relationship-driven credit repair firm with in-person access, Consumers with multiple types of negative items (collections, charge-offs, bankruptcies, hard inquiries) seeking comprehensive dispute management, First-time credit repair clients who want a long listed refund term window before fully committing, People with suspected errors or fraudulent accounts who need bureau and creditor engagement on their behalf.

What are the strengths and weaknesses of Vivix Credit Solutions?

Key strengths: Founded in 2006 with 19 years of credit repair experience — one of the longer track records among local firms; 4.8-star Google rating from 524+ stored reviews, indicating consistent client satisfaction; 180-day listed refund term — significantly longer than the 90-day windows typical at most competitors. Areas to consider: Pricing is entirely undisclosed on the website — fees are only revealed after a consultation call, making it impossible to comparison-shop upfront; No client portal or mobile app mentioned — clients likely rely on phone or email for status updates with no self-service option.

How does Vivix Credit Solutions compare to similar companies?

In the Credit Repair category, comparable providers include Diamond Banc, Fix My 3 Scores, Texas Best Credit Repair. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
2006
Headquarters
Las Vegas, NV
BBB Accredited
No
Visit Vivix Credit Solutions

CreditDoc Profile Note

Research Note on Vivix Credit Solutions

Vivix Credit Solutions is best suited for Las Vegas-area consumers who want an experienced local firm with a strong satisfaction track record and a generous 180-day listed refund term. The main caveat is full pricing opacity — you cannot know what you'll pay until after a consultation call — and the absence of any client-facing digital tools or verified industry certifications. Consumers comparing credit repair companies should also consider whether credit monitoring services, secured credit cards, or credit counseling might address their needs alongside or instead of paid credit repair services.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
50%
On-Time Response**
50%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-03-20

Profile Signals

  • Las Vegas-area residents who want a local, relationship-driven credit repair firm with in-person access
  • Consumers with multiple types of negative items (collections, charge-offs, bankruptcies, hard inquiries) seeking comprehensive dispute management
  • First-time credit repair clients who want a long listed refund term window before fully committing
  • People with suspected errors or fraudulent accounts who need bureau and creditor engagement on their behalf
Updated 2026-04-30

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Compare Your Needs With Vivix Credit Solutions

Answer 3 quick questions to review category, service, and profile context.

1. What's your primary financial goal?

Quick Summary

  • Vivix Credit Solutions is listed as a Credit Repair provider in Las Vegas, NV on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Financial Wellness Guides

Financial Terms Explained (23 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

Penalty APR — Penalty Annual Percentage Rate

A higher interest rate that kicks in when you violate your card agreement — usually by paying late or going over your credit limit. It can be nearly double your normal rate.

Why it matters

One late payment can trigger a penalty APR of 29.99% on your entire balance, and it can last 6 months or longer. Read your card agreement to know the triggers.

Example

Your credit card rate is 19.99%. You miss a payment by 61+ days. The bank triggers a 29.99% penalty APR. On a $5,000 balance, that's $125/month in interest instead of $83.

Credit & Scoring

Credit Bureau — Credit Reporting Agency (Bureau)

A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.

Why it matters

Not all lenders report to all three bureaus, so your reports may differ. It can be useful to check all three reports because an error on one could affect the terms you see.

Example

Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.

Credit Freeze — Security Freeze / Credit Freeze

A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's one of the strongest consumer protections against identity theft.

Why it matters

A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.

Example

Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.

Credit Mix — Credit Mix (Types of Credit)

The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.

Why it matters

Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.

Example

Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B may be scored differently.

Credit Report — Consumer Credit Report

A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.

Why it matters

Credit reports can contain errors, so checking them periodically is useful. Checking your report regularly is the first step to reviewing and disputing errors.

Example

You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your report reflects the updated status.

Credit Score

A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores can affect lender risk assessment and the terms shown to you.

Why it matters

Your credit score is one factor lenders may use when reviewing eligibility and pricing. Score differences can materially affect total interest over a loan term.

Example

On a $250,000 30-year mortgage: different score ranges may be associated with different rates, monthly payments, and total interest.

Credit Utilization — Credit Utilization Ratio

The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.

Why it matters

Utilization is the second-biggest factor in your credit score (after payment history). Lower utilization can support credit-score context; very low utilization is often viewed more favorably.

Example

You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could change your score context.

FICO Score — Fair Isaac Corporation Score

The most widely used credit scoring model, created by Fair Isaac Corporation. FICO scores are widely used in lending decisions.

Why it matters

FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.

Example

Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.

Hard Inquiry — Hard Credit Inquiry (Hard Pull)

When a lender checks your credit report because you've applied for credit. Each hard inquiry can affect your score and stays on your report for 2 years.

Why it matters

Multiple hard inquiries in a short period suggest you're desperately seeking credit, which can be a risk signal. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.

Example

You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score can change from the inquiries alone, making each subsequent application harder.

Soft Inquiry — Soft Credit Inquiry (Soft Pull)

A credit check that does NOT affect your score. Happens when you check your own credit, when lenders pre-qualify you, or when employers do background checks.

Why it matters

You can check your own credit as often as you want without penalty. Prequalification offers from lenders also use soft pulls, so comparison shopping can be done without a score impact.

Example

You use Credit Karma to check your score (soft pull — no impact). A credit card company sends you a pre-screened offer (soft pull). You then apply for the card (hard pull — small impact).

VantageScore

An alternative credit scoring model created by the three major credit bureaus (Equifax, Experian, TransUnion). Same 300-850 range as FICO but uses a slightly different formula.

Why it matters

Many free credit monitoring apps show VantageScore, not FICO. Your VantageScore may be 20-40 points different from the FICO score a lender actually uses.

Example

Credit Karma shows your VantageScore 3.0 as 720. You apply for a mortgage and the lender pulls your FICO 2 score: it's 695. Different model, different number, different rate offered.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

Service Fee — Monthly Service Fee

A recurring charge for maintaining a financial account or receiving ongoing services, such as credit monitoring, credit repair, or loan servicing.

Why it matters

Monthly service fees add up quickly. A $79/month credit repair service costs $948/year — make sure the value justifies the ongoing expense.

Example

A credit repair company charges $79/month to dispute items on your report. After 6 months ($474 spent), they've removed 3 negative items and your score went up 65 points. Was it Evaluation Guide Depends on your situation.

Setup Fee — Setup Fee / First Work Fee

A one-time fee charged at the beginning of a service, often by credit repair companies, to cover the cost of your initial credit analysis and account setup.

Why it matters

credit repair with provider claims to verify companies are NOT allowed to charge before they do work (per the Credit Repair Organizations Act). A setup fee before any results is a risk signal.

Example

Company A charges $99 setup fee before doing anything (potential CROA violation). Company B does a free audit first, then charges a $199 work fee only after completing work (legitimate).

Legal Terms

CFPB — Consumer Financial Protection Bureau

A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.

Why it matters

The CFPB is your most powerful ally against high-cost lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.

Example

A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.

CROA — Credit Repair Organizations Act

A federal law that regulates credit repair companies. It bans them from charging upfront fees, making false promises, and requires written contracts with a 3-day cancellation right.

Why it matters

CROA protects you from credit repair warning signs. If a company demands payment before doing any work, they're likely violating federal law. Companies following consumer-protection rules charge after results.

Example

A company says 'Pay $500 upfront and we claim we can remove all negative items.' That violates CROA on two counts: upfront fees and specific result claims. Companies following consumer-protection rules charge monthly after work begins.

FCRA — Fair Credit Reporting Act

The federal law that regulates how credit bureaus collect, share, and use your information. It gives you the right to see your report, dispute errors, and limit who can access it.

Why it matters

FCRA is the legal basis for disputing errors on your credit report. Bureaus are required to investigate within 30 days and remove inaccurate information. You may have a right to sue if they violate your rights.

Example

You dispute an incorrect collection on your Equifax report. Under FCRA, Equifax has 30 days to investigate. If they can't verify it, they are generally required to remove it. If they ignore your dispute, you may have a right to sue for damages.

FDCPA — Fair Debt Collection Practices Act

A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and are required to stop contacting you if you request in writing.

Why it matters

Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you may have a right to sue for up to $1,000 per violation plus attorney fees.

Example

A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.

Debt & Recovery

Charge-Off

When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.

Why it matters

A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.

Example

You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).

Collections — Debt Collections

When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.

Why it matters

Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.

Example

An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.

Credit Cards

Balance Transfer — Credit Card Balance Transfer

Moving debt from one credit card to another, usually to take advantage of a lower interest rate (often 0% for 12-21 months). There's typically a 3-5% transfer fee.

Why it matters

A 0% balance transfer can save hundreds in interest and help you pay down debt faster. But borrowers are required to pay off the balance before the promotional period ends, or the rate jumps.

Example

You owe $8,000 at 22% APR ($147/month in interest). You transfer to a 0% APR card with a 3% fee ($240). For 18 months, $0 interest. If you pay $444/month, you're debt-free before the promo ends.

Minimum Payment — Minimum Payment Due

The smallest amount borrowers are required to pay each month to keep your account in good standing — usually 1-3% of the balance or $25, whichever is more. Paying only this amount keeps you in debt for years.

Why it matters

Minimum payments are designed to keep you paying interest as long as possible. On a $5,000 balance at 22%, minimum payments would take 20+ years and cost over $8,000 in interest.

Example

You owe $5,000 at 22% APR. Minimum payment: $100/month. At that rate, it takes 9 years to pay off and you pay $5,840 in interest — more than you originally borrowed.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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