Vigo logo

Vigo

2.3/5

Vigo is an electronic money transfer service provider serving 47 countries with approximately 3,700 U.S. agent locations and 47,000+ payment locations worldwide, primarily in Latin America and the Caribbean.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Vigo Review

Vigo Remittance Corp. was founded nearly 20 years before 2005 to provide money transfer services to Brazilian consumers living in New York City and Newark, New Jersey. The company successfully expanded its geographic reach to serve 47 countries across multiple regions. In 2003, Mario Trujillo acquired Vigo in partnership with Great Hill Partners, a Boston-based private equity firm, with a focus on improving profitability and operational efficiencies. In May 2005, First Data Corp. announced its acquisition of Vigo, integrating the company into its global electronic commerce and payment services platform.

Vigo's primary service offering is electronic money transfer, enabling consumers to send money across international borders with convenience and reliability. The company operates through an extensive agent network and payment location infrastructure, making it accessible to customers throughout the United States and recipient countries. At the time of acquisition, Vigo was processing approximately 8 million transactions annually, demonstrating significant transaction volume and market presence.

Vigo distinguishes itself through its long-established presence in the money transfer market, particularly strong relationships in Latin American and Caribbean corridors. The company built its reputation on serving underbanked populations seeking reliable remittance services to their home countries. Its acquisition by First Data Corp., a global leader in electronic commerce and payment services, positioned it to leverage larger resources while maintaining its established business strengths and agent network.

Vigo operates in a competitive money transfer market dominated by established players. While the company had achieved profitability improvements under new ownership and maintained extensive distribution, it ultimately required acquisition by a larger financial services corporation to remain competitive. The company's value proposition centers on accessibility and trust rather than innovative technology or pricing advantages.

Services & Features

Electronic money transfer services
International remittance services to 47 countries
Money transfer through agent network locations
Payment distribution services at 47,000+ global locations
Consumer money transfer to Latin American countries
Consumer money transfer to Caribbean countries
Money transfer services for Brazilian expatriate communities
Transaction processing and settlement services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Extensive U.S. agent network with approximately 3,700 locations providing accessibility across the country
  • Global reach to 47 countries with 47,000+ payment locations, particularly strong in Latin America and Caribbean
  • Long operational history spanning nearly 20 years before 2005, establishing brand recognition and consumer trust
  • Processed approximately 8 million transactions annually by 2004, demonstrating significant market volume
  • Focused expertise in Latin American and Caribbean remittance corridors serving underbanked populations
  • Acquired by First Data Corp., a global electronic commerce leader, providing backing from a major financial services company

Cons

  • Company was acquired in 2005 and is no longer independently operated, so current service quality and availability are unknown from this profile
  • The website content provided is a news announcement from 2005 with no current information about fees, exchange rates, or competitive positioning
  • Limited detail provided about specific service features, pricing transparency, or customer service channels in the acquisition announcement

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Vigo legitimate?

Yes. Vigo is a registered company headquartered in Hnh Computer Inc, 15 Eldridge St, New York, NY 10002. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
Hnh Computer Inc, 15 Eldridge St, New York, NY 10002
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Vigo

CreditDoc Diagnosis

Doctor's Verdict on Vigo

Vigo is best suited for consumers sending remittances to Latin America and the Caribbean through established agent locations, particularly immigrants and underbanked populations seeking reliable money transfer services. The primary caveat is that Vigo was acquired by First Data Corp. in 2005, so this profile reflects historical information rather than current operations under its original branding.

Best For

  • Immigrants and expatriates sending remittances to family members in Latin America and the Caribbean
  • Consumers seeking money transfer services through established agent networks rather than online-only platforms
  • Individuals in underbanked communities with limited access to traditional banking services
Updated 2026-03-21

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