Verity Credit Union is a member-owned financial cooperative serving the Pacific Northwest with a physical presence across Washington state. The credit union operates five branch locations in the Seattle-Auburn metropolitan area, including specialized branches at Lynnwood (Alderwood), Auburn, Seattle's Beacon Hill, Seattle's Northgate, and Seattle's Wallingford. As a credit union, Verity provides traditional banking services while offering members access to a nationwide shared branching network of nearly 6,000 credit union locations, enabling financial services access far beyond their immediate geographic footprint.
Verity's service offerings span personal and mortgage banking, including checking and savings accounts, loan applications and signings, mortgage origination, notary services, and cash management tools like cashier's checks and money orders. The credit union provides multiple service channels through digital banking platforms, a telephone teller system, ATM networks with 24-hour availability at most branches, and in-person consultations with member consultants available both by walk-in and appointment. Financial coaching and investment advisory services through CUSO Financial Services are available by appointment, with named advisors assigned to specific branches (Ken Butler at Auburn and Beacon Hill, Gavin Chinn at Alderwood and Wallingford, Joanne Wagner at Northgate).
Verity distinguishes itself through convenience features including drive-up windows at two Seattle locations, a dog-friendly policy at the Alderwood branch, hot coffee service, coin counters, conference rooms for member use, night drop boxes, and a kids' area. The credit union actively promotes member engagement through branch event calendars and emphasizes security communication, warning members about fraud attempts through their main contact line (800) 444-4589. m.
, though digital banking and ATM access operate 24/7. As a regional credit union, Verity's primary limitation is geographic—physical branches are concentrated in the Seattle-Tacoma-Lynnwood corridor of Washington state, though shared branching mitigates this for members traveling elsewhere. The call center's weekday-only hours may inconvenience members needing phone support on weekends or evenings.
Like most traditional credit unions, Verity's product offerings appear more conservative compared to larger national banks, focusing on core banking and lending rather than premium investment or wealth management products.