United Security Bank logo

United Security Bank in Fresno, CA

4.2/5

United Security Bank merged with Community West Bank in April 2016 to form a stronger community bank serving Central California with consumer and business banking services.

Data compiled from public sources · Rating from CreditDoc methodology

United Security Bank Review

United Security Bank operated as a community bank before merging with Community West Bank, effective April 1, 2016. The merger was designed to create a stronger regional financial institution focused on serving Central California communities. Following the consolidation, the entity now operates under the Community West Bank name while maintaining the infrastructure and services previously offered by United Security Bank.

The bank positioned itself as a community-focused institution committed to building stronger local communities rather than operating as a large national or global institution. The bank offers standard retail and commercial banking services including consumer online banking, e-business solutions for commercial customers, mobile banking, and online account management. Customers can access deposit accounts, check services, and account management tools through multiple channels including web platforms and mobile applications.

The bank provides FDIC insurance on eligible deposits, protecting customer funds up to applicable limits. Additional services include mortgage products, lost and stolen card replacement, and online statements. United Security Bank distinguished itself through its community-oriented approach and commitment to Central California.

The bank invested in accessibility features, including screen-reader compatibility for visually impaired users, demonstrating commitment to inclusive banking services. The organization maintained dedicated customer support through phone and live chat channels. The merger with Community West Bank was presented as a strategic move to enhance service capabilities and financial strength rather than a distress situation.

The primary limitation is that detailed information about specific products, rates, fees, and competitive positioning is not available on the provided website content. The site functions primarily as a portal directing users to log into existing accounts or access general banking information, rather than providing comprehensive product details. Prospective customers would need to contact the bank directly or visit in person to obtain specific information about account types, interest rates, lending terms, and fee schedules.

The website's focus on account access rather than marketing information limits assessment of how this institution compares to competitors.

Services & Features

Check reordering
Consumer online banking platform
E-business solutions for commercial customers
Electronic statements (e-statements)
FDIC-insured deposit accounts
Live chat customer support
Lost and stolen card replacement services
Mobile banking application
Mortgage products and refinancing
Online banking agreement and security features
Phone customer service (1.888.683.6030)
Privacy preference management

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC insurance protection on eligible deposits
  • Multiple access channels including online banking, mobile banking, and live chat support
  • Community bank model focused on Central California regional service
  • Accessibility features including screen-reader support for visually impaired users
  • 24/7 phone support available at 1.888.683.6030
  • E-business solutions available for commercial customers
  • Merger with Community West Bank strengthened financial stability and service offerings

Cons

  • Website provides minimal product details, rates, or fee information for comparison shopping
  • No specific information about loan products, interest rates, or account minimums disclosed
  • Limited geographic footprint restricted to Central California only
  • Merged entity now operates under Community West Bank name, creating potential customer confusion
  • Website emphasizes account login rather than new customer acquisition information

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is United Security Bank legitimate?

Yes. United Security Bank is a registered company, headquartered in Fresno, CA, founded in 1987.

How long does United Security Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1987
Headquarters
Fresno, CA
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #27132
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit United Security Bank

CreditDoc Diagnosis

Doctor's Verdict on United Security Bank

United Security Bank is best for Central California residents and business customers seeking traditional community bank services with FDIC insurance and accessible customer support. The main caveat is that the bank has merged with Community West Bank (as of April 2016) and now operates under that name, and the website provides insufficient detail about specific products, rates, and fees to make informed product comparisons.

Best For

  • Central California residents seeking community bank relationships
  • Small to medium-sized businesses in the region requiring commercial banking services
  • Customers prioritizing FDIC-insured deposits and local customer service
  • Users needing accessible banking with screen-reader compatibility
Updated 2026-04-29

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