TruStone Financial Credit Union is a member-owned financial cooperative serving Minnesota with multiple branch locations including Burnsville, Lakeville, Bloomington, and Shakopee. The organization operates under the credit union model, which means it is owned by its members rather than external shareholders, and reinvests profits back into member benefits and lower rates. The credit union offers a comprehensive suite of financial products including checking and savings accounts, certificates of deposit, money market accounts, IRAs, health savings accounts, and youth banking products.
For borrowing needs, TruStone provides auto loans, boat and watercraft loans, motorcycle loans, recreational vehicle loans, personal loans and lines of credit, student loans, adoption loans, home mortgages (purchase, refinance, and first-time buyer programs), home equity loans and lines of credit, and business lending including commercial property and construction loans. They also issue credit cards with rewards programs and secured credit card options. TruStone distinguishes itself through dedicated mortgage and financial advisory teams with NMLS credentials, a specific focus on member retention (marketed as "TruStone, For Life"), and robust digital banking capabilities available 24/7.
The organization provides specialized services like guaranteed asset protection, mechanical repair coverage for auto loans, and guided wealth portfolios through their Plan & Invest division. Their Burnsville Nicollet Court branch features extended hours (lobby 9 AM-5 PM weekdays), Saturday service, and a 24/7 deposit-taking ATM. As a credit union, TruStone is inherently limited to serving members within a defined geographic and membership scope, primarily in Minnesota.
While offering competitive rates as a cooperative, their product range and technology may not match larger national banks. The organization appears well-established and operationally sound, with professional staff and comprehensive financial education resources.