Tropicana Jewelry & Pawnshop logo

Tropicana Jewelry & Pawnshop

3.9/5

Family-owned pawnshop in Miami offering jewelry buying, selling, and collateral-based loans. Located near NW 20th St with 3.0-star rating based on customer reviews.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Tropicana Jewelry & Pawnshop Review

Tropicana Jewelry Inc is a family-owned pawn shop located in Miami, Florida at 2102 NW 20th St, near the intersection of NW 20th St and NW 21st Ave. The business operates as a jewelry retailer and pawnshop, serving the local community with collateral-based lending and precious metal transactions. According to recent reviews, the business claims to have established a strong reputation and longevity in the Miami market, positioning itself as a neighborhood fixture for jewelry and pawn services.

The company's primary services center on jewelry transactions and pawn lending. They buy and sell jewelry, engage in gold/precious metal dealing, and provide collateral-based loans using jewelry as security. The business advertises competitive pricing compared to competitors, with reviews noting that prices for items like Cuban link chains are lower than some alternatives. They also emphasize personal customer service and family ownership as differentiators in their marketing approach.

Tropicana distinguishes itself through its family-owned structure and claimed reputation for fair dealing in the Miami market. Recent positive reviews highlight friendly staff, reasonable prices, and longevity in business. The business positions itself as a trustworthy alternative to competitors, with one reviewer specifically defending their reputation against negative claims and praising their service quality.

However, the business carries significant credibility concerns. A February 2024 review explicitly labels them "scammers," alleging they price gold at $82/gram when market rates are $26-28/gram—a markup of roughly 200-215%. This pricing allegation is specific and unrefuted on the listing. The modest 3.0-star rating reflects mixed customer experiences, with a 1-star review appearing prominent. For consumers considering pawn loans or jewelry sales, price verification with multiple vendors is critical before transacting.

Services & Features

Jewelry buying and selling
Gold and precious metal purchasing
Collateral-based pawn loans using jewelry as security
Cuban link chain and specialty jewelry sales
Jewelry appraisal (implied through buying/selling operations)
Direct phone consultation
In-store jewelry retail shopping
Pawn loan redemption services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Family-owned business with claimed longevity and established reputation in Miami market
  • Advertises prices cheaper than competitors for jewelry items
  • Staff described as friendly and providing great customer service
  • Convenient location near NW 20th St and NW 21st Ave in Miami
  • Direct phone contact available for customer inquiries
  • Offers both buying and selling of jewelry and precious metals
  • Willing to engage with negative reviews and defend reputation

Cons

  • February 2024 review alleges extreme gold pricing markup ($82/gram vs. $26-28/gram market rate), unrefuted on listing
  • Low 3.0-star rating with 1-star and 5-star reviews showing polarized customer experiences
  • Only 2 reviews available, limiting ability to assess overall customer satisfaction
  • Credibility concerns based on specific pricing allegations that suggest potential unfair dealing
  • No verifiable information about loan terms, interest rates, or pawn policies on listing

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Tropicana Jewelry & Pawnshop legitimate?

Yes. Tropicana Jewelry & Pawnshop is a registered company headquartered in 2102 NW 20th St, Miami, FL 33142. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2102 NW 20th St, Miami, FL 33142
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Tropicana Jewelry & Pawnshop

CreditDoc Diagnosis

Doctor's Verdict on Tropicana Jewelry & Pawnshop

Tropicana Jewelry & Pawnshop is best for Miami-area consumers who need quick collateral-based loans using jewelry or who want to sell precious metals locally. Critical caveat: Verify gold and jewelry pricing with multiple independent sources before transacting, as February 2024 customer claims of excessive markups (200%+) remain unrefuted and raise serious questions about fair dealing.

Best For

  • Customers seeking to pawn jewelry or other valuables for short-term collateral loans
  • Sellers looking to liquidate gold, jewelry, or precious metal items quickly
  • Miami-area residents preferring family-owned local businesses
  • Buyers seeking pre-owned jewelry at negotiated prices
Updated 2026-04-02

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