The Payment Specialists is a merchant credit service and payment consulting firm headquartered in Philadelphia, PA that serves businesses across the United States. Founded on the principle of helping businesses reduce payment processing costs, the company positions itself as a broker connecting business owners with banks and underwriters to establish optimized merchant accounts.
The company offers merchant account setup, cost analysis services, and their proprietary "Edge" dual-pricing system designed to reduce credit card and debit card transaction fees. They provide equipment for qualifying merchants, online portals for tracking merchant processing activity, same-day or next-day funding for low-risk merchants, and 24/7 customer support. Their primary service is conducting comparative analysis of existing merchant fees to identify savings opportunities and restructure payment processing arrangements.
The Payment Specialists distinguishes itself through direct banking relationships, no early termination fees on accounts, and a stated 100% satisfaction guarantee. They target businesses generating over $10,000 monthly in revenue and offer free cost-saving analysis consultations. Their team emphasizes streamlining customer payment experience to improve retention and profit margins.
The company operates during standard business hours (Monday-Friday, 10 AM-6 PM) and can be reached by phone or email. While their website demonstrates legitimate merchant services operations, the company appears relatively small with limited third-party verification available. Their value proposition depends heavily on their ability to negotiate better rates than clients' current providers, which varies by merchant profile and existing agreements.