The Funding Store operates as a mortgage brokerage firm headquartered in the Albany, New York area (518 area code). Founded and led by President Gardner Cummings (NMLS 113857), the company has built its practice around matching borrowers with appropriate loan programs from a network of over 100 investors and lenders. The firm maintains a small, named team of licensed loan officers including Mary Lou Wait, Victoria Phillips, and Stephanie Stephen, each with individual NMLS credentials.
The company offers a broad spectrum of mortgage products and loan structures. These include standard fixed-rate mortgages (30-year, 20-year, 15-year, and 10-year terms), adjustable-rate mortgages (ARMs in 1-, 3-, and 5-year structures), jumbo loans, conventional and FHA/VA programs, home equity lines of credit, and commercial mortgages. They also explicitly serve non-standard borrowers, including those with full documentation, no documentation, non-owner-occupied (investor) properties, and multi-family acquisitions. The company offers pre-qualification services, rate shopping across their lender network, and buydown calculators to help borrowers understand monthly payment impacts.
The Funding Store differentiates itself on personalized service and network breadth. Their marketing emphasizes treating clients as individuals rather than applying formulaic banking industry profiles, and they claim to work with both traditional "A" rated lenders and specialized "hardship" lenders. Their website includes educational blog content addressing homebuyer concerns (tax refund preparation, rate environment analysis, monthly payment versus purchase price considerations), suggesting a content-informed approach to customer education.
However, several limitations warrant consideration. The company's online presence is minimal beyond their website at paymentlower.com—no verified Google Business listing, social media presence, or third-party reviews are evident from the provided data. Their team size appears small (4 licensed individuals listed). The website lacks specific information about fees, closing costs, processing timelines, or regulatory compliance disclosures beyond individual NMLS numbers. No customer testimonials or case studies are provided despite claims of "satisfied clients." The "hardship lenders" reference suggests exposure to higher-risk lending products without clear disclosure of associated costs or risks.