Synovus Bank logo

Synovus Bank in Sarasota, FL

3.4/5
Google rating from 13 reviews

Synovus Bank is a regional banking provider offering personal banking, mortgages, credit cards, wealth services, and business banking across its Southeastern footprint.

Data compiled from public sources · Google rating shown when a stored review count is available

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Synovus Bank Review

Synovus Bank is a regional financial institution serving consumers and businesses with checking and savings accounts, credit cards, mortgage lending, digital banking, wealth services, and business banking products. Its public consumer banking presence is broader than a mortgage-only or single-branch listing.

CreditDoc treats this as a brand-level banking profile. Consumers comparing Synovus should confirm branch availability, fees, account terms, mortgage disclosures, credit card terms, and state-specific service availability directly with Synovus before applying or opening an account.

Services & Features

ATM access and cash services
Account alerts and notifications
Bill payment and financial management tools
Dedicated mortgage specialist consultation
In-person banking at 1605 Main Street and nearby branch locations
Mortgage lending and financing
My Synovus digital banking platform with website and mobile app
Online account access and management
Personal Resource Center financial education
Synovus Inspire premium banking relationship program

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured with backing of full faith and credit of U.S. Government
  • 130+ years of banking history and established customer relationships
  • ~$116 billion in assets with nearly 400 branches and 500+ ATMs across nine states
  • Digital banking platform (My Synovus) with mobile app for 24/7 account management
  • Synovus Inspire premium banking program with exclusive benefits for qualifying customers
  • Local decision-making and personal service model across all branches
  • Personal Resource Center offering free financial education and guidance
  • Multiple Sarasota-area locations with consistent business hours (9 AM–5 PM weekdays)

Cons

  • Currently undergoing major institutional transition and name change to Pinnacle Financial Partners through 2027, creating potential service disruptions
  • Website provides no specific information about mortgage products, rates, terms, APRs, or qualification requirements
  • Limited online mortgage application or rate quote tools visible on the site—requires phone contact or in-person visit
  • As a regional bank, may not offer listed mortgage products or rate claims to verify compared to dedicated mortgage lenders
  • Lobby hours end at 5 PM weekdays and closed weekends, limiting accessibility for working customers

Consumer Complaint Record

Synovus Bank received 642 consumer complaints in the past 12 months. All complaints received a timely response from the company.

642

Complaints (12 months)

17.0%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Incorrect information on your report
28.7%
Problem with a company's investigation into an existing problem
11.9%
Improper use of your report
9.8%

Source: Consumer Financial Protection Bureau

State Consumer Finance Context

This is state-level context for Banks consumers in Sarasota, FL. It does not confirm that Synovus Bank or this specific location is licensed.

State regulator

Florida Office of Financial Regulation

Consumer protection

Florida Attorney General Consumer Protection Division

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of $10 per $100 ($300) or $15 per $100 ($300-$500).
  • Borrowers can have only one outstanding payday loan at a time, tracked via a statewide database.
  • A mandatory 24-hour cooling-off period is required between payday loans.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Synovus Bank processed 9,620 mortgage applications in 2023, with 75.3% recorded as approved across 9 states.

9,620

Applications

75.3%

Approval Rate

$292K

Avg Loan

9

States Served

Approval Rate by Applicant Income

Under $50K
50.8%
$50K–$100K
70.6%
$100K–$200K
77.5%
Over $200K
86.8%

Based on 9,620 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Georgia 4,846 apps · 72.3%
Florida 2,195 apps · 57.8%
Alabama 1,398 apps · 76.2%
South Carolina 869 apps · 72.8%
Tennessee 264 apps · 72.7%
North Carolina 39 apps · 92.3%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Synovus Bank offer?

Synovus Bank offers 10 services including Mortgage lending and financing, My Synovus digital banking platform with website and mobile app, Bill payment and financial management tools, Account alerts and notifications, Synovus Inspire premium banking relationship program, and 5 more.

What profile signals are listed for Synovus Bank?

Synovus Bank has profile signals associated with Existing Synovus/Pinnacle customers seeking seamless mortgage services from their current bank, Borrowers in Florida or other Synovus service areas (nine states plus D.C.) who value local decision-making, Customers seeking FDIC-insured mortgages with established institutional stability and 130+ year history, Buyers who prioritize comprehensive banking relationships and access to premium Synovus Inspire benefits.

What are the strengths and weaknesses of Synovus Bank?

Key strengths: FDIC-insured with backing of full faith and credit of U.S. Government; 130+ years of banking history and established customer relationships; ~$116 billion in assets with nearly 400 branches and 500+ ATMs across nine states. Areas to consider: Currently undergoing major institutional transition and name change to Pinnacle Financial Partners through 2027, creating potential service disruptions; Website provides no specific information about mortgage products, rates, terms, APRs, or qualification requirements.

How does Synovus Bank compare to similar companies?

In the Banks category, comparable providers include Arthur Ray Law Offices, Janet M. Lane - Memphis TN - Bankruptcy Attorney at Law, NorthEast Community Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
Sarasota, FL
BBB Accredited
No
Visit Synovus Bank

CreditDoc Profile Note

Research Note on Synovus Bank

Synovus Bank is profile signals for customers seeking mortgage services from an established, FDIC-insured regional bank with strong local presence and comprehensive banking relationships. The primary caveat is the ongoing institutional transition through 2027 and the lack of listed mortgage product/rate information online—borrowers must contact the bank directly to compare specific loan options and terms.

Profile Signals

  • Existing Synovus/Pinnacle customers seeking seamless mortgage services from their current bank
  • Borrowers in Florida or other Synovus service areas (nine states plus D.C.) who value local decision-making
  • Customers seeking FDIC-insured mortgages with established institutional stability and 130+ year history
  • Buyers who prioritize comprehensive banking relationships and access to premium Synovus Inspire benefits
Updated 2026-05-26

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Quick Summary

  • Synovus Bank is listed as a Banks provider in Sarasota, FL on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Next Steps

Find contact or location Check phone, address, map, and website availability. Check specific services See whether the provider lists the help you need. Review fit context Use the quiz to compare category, service, and public-rating fields. Compare alternatives Review similar providers before making contact. Improve your position What Your Credit Score Actually Means: Number-by-Number Breakdown Learn the basics Start the free Credit Fundamentals course.

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