FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international pawn store operator with over 3,300 retail locations across 29 U.S. states, the District of Columbia, the United Kingdom, and Latin America (Mexico, Guatemala, Colombia, and El Salvador). The company employs approximately 22,000 people and is listed on both the S&P MidCap 400 Index and Russell 2000 Index, indicating significant scale and institutional credibility in the pawn industry.
FirstCash serves cash and credit-constrained consumers through its core pawn store business, which buys and sells a wide variety of merchandise including jewelry, electronics, tools, appliances, sporting goods, and musical instruments. The company makes small non-recourse pawn loans secured by pledged personal property—meaning borrowers are not personally liable if the collateral doesn't cover the loan amount. Additional services include layaway plans with 10% down payments, gold/silver/platinum buying at spot prices with immediate cash payment, and retail merchandise sales from their inventory.
What distinguishes FirstCash is its massive scale (3,300+ locations versus typical independent pawn shops), national brand recognition, and diversified service offerings beyond basic pawn loans. The company also operates AFF, a wholly owned subsidiary providing lease-to-own and retail finance solutions through 15,000+ merchant partner locations, demonstrating operational sophistication beyond traditional pawn operations. Their layaway service and specialized gold-buying programs cater to different consumer segments within their core market.
For consumers needing immediate cash against personal property, FirstCash offers accessibility and standardized terms across locations. However, pawn loans still carry the fundamental caveat that borrowers must reclaim pledged items within the loan term or lose them. Additionally, while non-recourse loans protect borrowers from debt collection, they still represent a costly way to access emergency cash compared to traditional unsecured lending, making them best suited for those with no credit access.