Resolutions Made Easy (RME Credit Repair) is a small, independently owned credit repair company founded in 2007 by Lynnslie Hunt and Ralph Valdes in the Kendall area of Miami, Florida. Operating under fewer than 25 employees, the firm has served South Florida consumers for nearly two decades. RME is not a nonprofit and holds no NFCC, HUD, or CDFI designation — it is a private, for-profit credit repair service. It is not accredited by the Better Business Bureau and carries a C+ BBB rating, stemming from a failure to respond to one filed complaint.
RME's core offering is credit report analysis and dispute resolution across all three major credit bureaus — Equifax, Experian, and TransUnion. The firm reviews client reports for inaccuracies, errors, outdated accounts, and unverifiable debts, then files formal disputes directly with the bureaus on the client's behalf. Additional services include debt validation letters, credit counseling, and financial management education designed to help clients maintain improvements after the repair process concludes. More recently, RME expanded into tax preparation, offering certified tax prep services across all 50 states with a particular focus on Earned Income Tax Credit (EITC) claims for qualifying families. A $50 referral incentive is offered for tax clients.
RME differentiates itself on a personalized, non-volume service model — a pitch common among boutique credit repair firms but meaningful in a market dominated by large national providers. The company markets an average credit score improvement of 187 points and claims clients see initial results within 14 days, though their own site notes a realistic full timeline of 3–6 months. Their 4.6-star Google rating across 119 reviews is a genuine signal of client satisfaction for a firm this size. Contact is handled via phone, WhatsApp, and web form — an accessibility choice suited to the bilingual Miami-Dade market.
The honest picture: RME is a legitimate, long-running local operation with a real client base and strong Google reviews. However, it has meaningful limitations. Pricing is not disclosed publicly — consumers must call to get a quote, which makes comparison shopping difficult. There is no money-back guarantee on the website. The BBB C+ rating and lack of accreditation are red flags for consumers who weight those markers. The firm also offers no mobile app, no online client dashboard, and no self-service tracking tools, which puts it behind most national credit repair companies on the technology front. Best suited for Miami-area consumers who want direct, relationship-based service rather than a polished digital experience. Consumers who successfully repair their credit often find better rates on installment loans, secured credit cards, and other financial products.