Provident Bank logo

Provident Bank in Jersey City, NJ

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Regional bank serving NJ, NYC, and PA with checking, savings, CDs, mortgages, and business banking. FDIC-insured with digital banking and commercial lending services.

Data compiled from public sources

Provident Bank Review

Provident Bank is a regional financial institution operating across New Jersey, New York City, and Pennsylvania. S. Government.

The institution maintains both personal and business banking divisions with physical branch locations and modern digital capabilities. Provident Bank offers a comprehensive range of consumer and business financial products. On the personal side, they provide multiple checking account tiers (Basic, Cash Back, Platinum, Prestige Suite, Senior, Smart), savings accounts, Money Market accounts, CDs, and IRAs.

Lending products include mortgages, home equity loans, personal loans, student loans, and credit cards. Their business services encompass commercial checking and savings, business money market accounts, commercial loans (including real estate and construction), treasury management, and listed services like ACH origination, positive pay, and remote deposit capture. Provident Bank distinguishes itself through robust digital banking infrastructure, offering ProvidentConnect online banking for both personal and business customers, mobile banking apps, and integration with major digital payment platforms (Apple Pay, Google Pay, Samsung Pay, Zelle).

They provide listed business services including IOLTA accounts for law firms, municipal/government accounts, and treasury management tools. The bank also offers investment services through Provident Investment Services and Beacon Trust, though these are not FDIC-insured products. As a regional bank, Provident Bank serves customers who prioritize local branch access and community banking relationships alongside digital convenience.

However, without disclosed interest rates, promotional offers details, or fee structures on the website, customers cannot easily compare their competitiveness to larger national banks or online-only institutions. The emphasis on business services and listed lending suggests they compete more heavily in commercial banking than consumer segments.

Services & Features

Certificates of Deposit (CDs) and IRA accounts
Checking accounts (multiple tiers: Basic, Cash Back, Platinum, Prestige, Senior, Smart)
Commercial checking, savings, and business money market accounts
Commercial loans including real estate, construction, and investment real estate lending
Credit cards (personal and business Mastercard debit cards)
Digital banking (ProvidentConnect, mobile banking, Apple Pay, Google Pay, Samsung Pay, Zelle)
Investment services through Provident Investment Services and Beacon Trust
Mortgages and home equity loans
Personal loans and student loans
Remote deposit capture and positive pay
Savings accounts and Money Market accounts
Treasury management and ACH origination services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits with full U.S. Government backing
  • Multiple checking account options tailored to different customer needs (Senior, Student, Prestige, Cash Back variants)
  • Comprehensive digital banking including ProvidentConnect, mobile apps, and integration with Apple Pay, Google Pay, Samsung Pay, and Zelle
  • Strong commercial banking services including treasury management, ACH origination, remote deposit capture, and listed accounts (IOLTA, municipal)
  • Diverse lending products spanning personal loans, mortgages, home equity, construction loans, and commercial real estate
  • Physical branch network across NJ, NYC, and PA for in-person service
  • Investment and wealth management services through affiliated Provident Investment Services and Beacon Trust

Cons

  • Website does not display interest rates, APYs, or fee schedules, making it difficult to compare competitiveness
  • No information about minimum account balances, overdraft fees, or other banking costs disclosed
  • Limited transparency about loan terms, rates, or approval requirements for personal loans, mortgages, and business lending
  • Investment and wealth management products explicitly noted as not FDIC-insured and may lose value
  • Website lacks customer reviews, ratings, or listed disclosure of service standards

State Consumer Finance Context

This is state-level context for Banks consumers in Jersey City, NJ. It does not confirm that Provident Bank or this specific location is licensed.

State regulator

New Jersey Department of Banking and Insurance

Key state rules to check

  • Payday lending is banned; New Jersey does not license payday lenders.
  • Criminal usury threshold is 30% for consumer loans.
  • Licensed consumer lenders under the New Jersey Licensed Lenders Act.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Provident Bank processed 2,177 mortgage applications in 2023, with 76.8% recorded as approved across 6 states.

2,177

Applications

76.8%

Approval Rate

$611K

Avg Loan

6

States Served

Approval Rate by Applicant Income

Under $50K
48.9%
$50K–$100K
71.5%
$100K–$200K
84.2%
Over $200K
93.6%

Based on 2,177 applications. Income in thousands (reported by applicant).

States With Recorded Applications

New Jersey 1,264 apps · 58.9%
California 785 apps · 98.5%
New York 64 apps · 79.7%
Pennsylvania 62 apps · 66.1%
Massachusetts 1 apps · 0%
Florida 1 apps · 100%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Provident Bank offer?

Provident Bank offers 12 services including Checking accounts (multiple tiers: Basic, Cash Back, Platinum, Prestige, Senior, Smart), Savings accounts and Money Market accounts, Certificates of Deposit (CDs) and IRA accounts, Mortgages and home equity loans, Personal loans and student loans, and 7 more.

What profile signals are listed for Provident Bank?

Provident Bank has profile signals associated with Regional customers in NJ, NYC, and PA seeking FDIC-insured checking and savings with branch access, Small business owners needing comprehensive commercial banking, payroll, and treasury management services, Customers preferring digital-first banking with traditional bank backing and multiple payment platform integration, Borrowers seeking relationship-based lending for mortgages, home equity, or commercial real estate within the tri-state area.

What are the strengths and weaknesses of Provident Bank?

Key strengths: FDIC-insured deposits with full U.S. Government backing; Multiple checking account options tailored to different customer needs (Senior, Student, Prestige, Cash Back variants); Comprehensive digital banking including ProvidentConnect, mobile apps, and integration with Apple Pay, Google Pay, Samsung Pay, and Zelle. Areas to consider: Website does not display interest rates, APYs, or fee schedules, making it difficult to compare competitiveness; No information about minimum account balances, overdraft fees, or other banking costs disclosed.

How does Provident Bank compare to similar companies?

In the Banks category, comparable providers include 1st Bank of Sea Isle City, 1st Colonial Community Bank, Chase Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1839
Headquarters
Jersey City, NJ
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #12010
Visit Provident Bank

CreditDoc Profile Note

Research Note on Provident Bank

Provident Bank is profile signals for regional customers across NJ, NYC, and PA who value FDIC-insured deposits, branch access, and digital banking convenience, as well as small business owners needing comprehensive commercial banking services. The main caveat is the lack of listed pricing information on the website—potential customers cannot easily compare interest rates, fees, or loan terms without contacting the bank directly, limiting ability to assess competitiveness against larger national banks or digital-only alternatives.

Profile Signals

  • Regional customers in NJ, NYC, and PA seeking FDIC-insured checking and savings with branch access
  • Small business owners needing comprehensive commercial banking, payroll, and treasury management services
  • Customers preferring digital-first banking with traditional bank backing and multiple payment platform integration
  • Borrowers seeking relationship-based lending for mortgages, home equity, or commercial real estate within the tri-state area
Updated 2026-05-08

Similar Companies

1st Bank of Sea Isle City logo

1st Bank of Sea Isle City

FDIC-insured community bank in Cape May County, NJ offering deposit accounts, mortgages, business banking, and debit cards with 3 branch locations.

BBB: NR

Profile signals: Cape May County, New Jersey residents seeking local community banking with personal service, Homebuyers in Jersey Shore markets looking for mortgage lenders with regional real estate experience context

1st Colonial Community Bank logo

1st Colonial Community Bank

1st Colonial Community Bank is an FDIC-insured community bank serving South New Jersey and Southeast Pennsylvania with over 20 years of experience, offering personal and business banking products.

BBB: NR

Profile signals: Customers in South New Jersey and Southeast Pennsylvania seeking traditional community banking with branch access, Small business owners needing business checking, lending, and cash management services

Chase Bank logo

Chase Bank

Jersey City, NJ's Chase Bank branch at 56 Christopher Columbus Dr offers full banking services and ATM access to local residents and business professionals.

4.3/5

Google rating from 562 reviews

BBB: NR

Profile signals: Individuals seeking one-stop financial services including checking, credit cards, mortgages, and investments, Multilingual customers who need banking services in languages beyond English

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Quick Summary

  • Provident Bank is listed as a Banks provider in Jersey City, NJ on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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