Primo Personal Loans is a direct lender offering short-term personal loans with headquarters in Columbia, South Carolina. The company positions itself as a quick-turnaround alternative to traditional bank lending, targeting consumers who need immediate access to cash for emergency or short-term needs.
The company offers an Express Loan product with loan amounts between $100 and $5,000. Their application process is available online and emphasizes speed, with potential funding within two business days after verification. Primo uses a soft credit inquiry from non-traditional consumer reporting agencies rather than hard FICO pulls, which means applications do not directly impact borrowers' credit scores. The company operates across multiple states, though availability and terms vary by location and state regulation.
Primo distinguishes itself through its focus on accessibility and consumer protection disclosures. The website prominently displays SSL and TLS security certifications and includes detailed compliance information under the USA PATRIOT Act. The company also maintains an accessibility toolbar for users with assistive technology needs and provides a direct phone line (803-674-5822) for support and problem resolution.
However, significant limitations exist. The website encountered a 404 error on the Memphis location page, suggesting operational or inventory management issues. Terms, interest rates, and fees are explicitly tied to state regulations and individual financial circumstances—not disclosed on the public site. The company explicitly positions these loans as short-term solutions, not long-term financial planning, and recommends credit counseling for borrowers experiencing financial hardship. Loan availability varies by state, and qualification is not guaranteed.