Paragon Bank logo

Paragon Bank in Memphis, TN

4.2/5

Community bank founded in 2005 offering personal and business banking, mortgages, and online/mobile solutions with a focus on local decision-making and customer relationships.

Data compiled from public sources · Rating from CreditDoc methodology

Paragon Bank Review

Paragon Bank was founded in January 2005 and received its bank charter that same month, later listing on the Nasdaq Bulletin Board in September 2005. The bank was established on three core values: Integrity, Dedication, and Knowledge. Over its 20-year history, Paragon has positioned itself as a community-focused financial institution that emphasizes relationship banking and local market expertise.

Paragon offers a comprehensive range of banking services including personal banking, business banking, and mortgage lending. Customers can access online and mobile banking platforms with features such as mobile check deposits, bill pay, instant transfers, account alerts, and statements. The bank provides traditional banking products and services designed to serve both individual consumers and business clients, with the ability to make mortgage payments through their online system.

Paragon distinguishes itself through its community bank model, emphasizing that decisions are made locally and quickly rather than through distant corporate hierarchies. The bank offers custom financial solutions tailored to individual needs and actively invests in community engagement through its ACTS Community Engagement program, which provides each team member 40 paid volunteer hours annually focused on education, hunger, and shelter/housing initiatives. The bank's "My Paragon" program features customer success stories designed to build trust through real customer experiences rather than scripted marketing.

Paragon Bank operates as a traditional community bank with full-service offerings. While the website demonstrates commitment to technology and community values, specific details about product rates, fees, account minimums, and competitive advantages compared to other banks are not disclosed on the available web pages. For consumers seeking a community banking relationship with local decision-making, Paragon appears positioned as an alternative to larger national banks, though pricing and detailed product comparisons would require direct contact.

Services & Features

ACTS Community Engagement volunteer program
Account alerts and fraud prevention monitoring
Account statements (digital access)
Bill pay and instant money transfers
Business banking accounts and solutions
Customer relationship management and personalized service
Mobile banking application
Mobile check deposits
Mortgage lending and mortgage payment processing
Online appointment scheduling
Online banking platform with login and account access
Personal banking accounts and deposit products

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Offers full-service banking including personal, business, and mortgage products in one institution
  • Mobile check deposit and bill pay features for convenient banking on-the-go
  • Local decision-making and quick approvals as a community bank rather than corporate entity
  • 40 paid volunteer hours per year for employees focused on community education, hunger, and housing programs
  • 20+ years of established banking operations since 2005 with consistent charter and regulatory status
  • Online and mobile banking with account alerts to help prevent fraud
  • Customized financial solutions tailored to individual customer needs

Cons

  • Website does not disclose specific interest rates, APYs, or fee structures for any products
  • No information about account minimums, deposit insurance details, or product-specific terms
  • Limited geographic presence implied (community bank model) with no service area or branch locations clearly stated on home page
  • No mention of specialized services like investment management, wealth planning, or business lines of credit
  • Mortgage payment portal requires sign-in, suggesting limited information availability to non-customers

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
3.8
Ease of Use
4.5

Frequently Asked Questions

Is Paragon Bank legitimate?

Yes. Paragon Bank is a registered company, headquartered in Memphis, TN, founded in 2005.

How long does Paragon Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
2005
Headquarters
Memphis, TN
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #57874
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Paragon Bank

CreditDoc Diagnosis

Doctor's Verdict on Paragon Bank

Paragon Bank is best for consumers and small business owners seeking a traditional community banking relationship with local decision-making and personalized service, particularly those who value community engagement. The primary caveat is that detailed product rates, fees, and account terms are not disclosed on their website, requiring direct contact to compare competitiveness against other banks.

Best For

  • Consumers seeking traditional community banking with local relationship-based service
  • Small business owners needing personalized banking solutions and quick local decisions
  • Customers interested in banking with institutions actively engaged in community volunteering and social responsibility
  • Mortgage borrowers preferring local lender relationships over large national mortgage servicers
Updated 2026-04-29

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