Pacoima Pawn Center / Shop logo

Pacoima Pawn Center / Shop

4.7/5

Pacoima Pawn Center is a pawn shop on Van Nuys Blvd offering jewelry, gold, and collateral-based loans with staff known for transparency in buying and selling transactions.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Pacoima Pawn Center / Shop Review

Pacoima Pawn Center / Shop operates as a traditional pawn establishment located at 13660 Van Nuys Blvd in Pacoima, California. The business serves the local community by providing pawn services, which allow customers to borrow money using personal items as collateral or to sell items directly to the shop. The business has been reviewed on multiple platforms and maintains a presence on the Wheree directory, though the owner has not yet completed verification of the business profile.

The shop specializes in jewelry and gold transactions, with customer reviews indicating that staff members like Sam and Art handle buying and selling of these items. The store also carries camera lenses and other used items available for pawning or purchase. Service options include in-store shopping, same-day delivery, and onsite services. The business accepts multiple payment methods including credit cards, debit cards, and NFC mobile payments, with WiFi available for customers.

Customers consistently praise the friendliness and professionalism of staff members, with specific appreciation for transparent communication during transactions. The shop's convenient location on Van Nuys Blvd makes it accessible to local shoppers, and reviews note a welcoming atmosphere that helps customers feel comfortable conducting business. The diverse product variety—particularly in jewelry categories—is highlighted as a strength by multiple reviewers.

However, the business faces some criticism regarding pricing consistency and transparency. Several customers reported concerns about perceived upcharges on items sold and inconsistencies in how rates are communicated. Some reviewers felt that prices charged were higher than market value, particularly for gold and jewelry transactions. While the overall rating reflects "Very good" performance (8.1/10), attention to consistent rate communication and pricing clarity could enhance customer trust and satisfaction further.

Services & Features

Pawn loans using jewelry and personal items as collateral
Gold and precious metal buying and selling
Jewelry sales and purchases
Camera lens buying and selling
Same-day delivery on purchased items
In-store shopping for used vintage items
Credit card payments
Debit card payments
NFC mobile payments
Consignment services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Staff members (Sam and Art) provide transparent information about gold and jewelry buying/selling processes
  • Convenient location on Van Nuys Blvd in Pacoima with accessible parking and easy access
  • Accepts multiple payment methods including credit cards, debit cards, and NFC mobile payments
  • Offers same-day delivery service on purchased items
  • Wide variety of jewelry and specialty items available for pawning or purchase
  • Friendly and professional staff create welcoming atmosphere for new and returning customers
  • Provides WiFi and comfortable in-store shopping experience

Cons

  • Customer reports of inconsistent pricing communication and perceived upcharges on sold items
  • Some reviewers felt rates charged were higher than market value for gold and jewelry
  • Business owner has not completed verification process on the Wheree platform
  • Mixed reviews regarding consistency in how transactions are handled across different interactions

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
4.7
Transparency
0.0
Ease of Use
0.0

Frequently Asked Questions

Is Pacoima Pawn Center / Shop legitimate?

Yes. Pacoima Pawn Center / Shop is a registered company headquartered in 13660 Van Nuys Blvd, Pacoima, CA 91331. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
13660 Van Nuys Blvd, Pacoima, CA 91331
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Pacoima Pawn Center / Shop

CreditDoc Diagnosis

Doctor's Verdict on Pacoima Pawn Center / Shop

Pacoima Pawn Center is best suited for local residents and visitors needing fast cash via collateral loans or seeking to buy/sell jewelry and gold items. The main caveat is that customer reviews indicate inconsistent pricing communication and potential upcharges—shoppers should clarify rates upfront and compare offers before transacting.

Best For

  • Local Pacoima residents needing quick cash through collateral-based loans
  • Jewelry and gold sellers seeking fair market assessment from knowledgeable staff
  • Customers looking for used jewelry purchases at pawn shop pricing
Updated 2026-04-01

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