Order Express Inc. was established in 1993 as a proudly Mexican-founded company operating under U.S. laws and regulations. The company was born in Chicago, Illinois, targeting the significant Latino immigrant population and has since expanded to become a regulated entity operating in 25 states with more than 70 company-owned branches and authorized agents as of January 2021. The company's founding mission centered on providing efficient money transfer services with Spanish-language support to underserved immigrant communities.
Order Express offers a comprehensive suite of financial services beyond traditional check cashing. Their service menu includes money transfers, check cashing, money orders, bill payment, currency exchange, plane ticket sales, courier services, Bitcoin ATM kiosks, phone top-up services, bus passes, vehicle-related services (renewals and plates), and insurance services. The company operates a loyalty program for repeat customers and maintains bilingual (English/Spanish) support across all locations.
The company distinguishes itself through its explicit focus on the Latino immigrant market with Spanish-language service capabilities at all branches. Order Express maintains extended operating hours (8 AM to 7 PM weekdays, 8 AM to 5 PM weekends at the Lawrence Ave location) and offers a notably diverse service portfolio compared to traditional check-cashing operations. The company has earned a 4.8-star rating on Google, with customer feedback highlighting fast service and professional staff.
As a check-cashing operation, Order Express serves customers who lack traditional banking relationships or need quick access to funds. However, the company does not appear to offer higher-value financial products like personal loans, credit building tools, or debt management services. Consumers should verify fees and compare exchange rates, as the website does not disclose specific pricing. The company's strength lies in accessibility and service breadth for underbanked populations, not in credit-building or long-term financial planning solutions.