Order Express Inc. was founded in 1993 as a Mexican-owned company operating under U.S. laws and regulations. The company began in Chicago, Illinois, targeting the Latino immigrant community with culturally relevant financial services. Since its establishment, Order Express has expanded significantly to become a regulated financial services provider operating in 25 states with more than 70 company-owned branches and authorized agents.
The Phoenix Westbury Park location offers a comprehensive suite of financial services beyond basic check cashing. Core services include check cashing, money transfers to loved ones, money orders, bill payment, and currency exchange. The company also provides additional offerings such as plane ticket sales, courier services, Bitcoin ATM kiosks, phone top-ups, bus passes, and vehicle-related services. Their loyalty program adds value for repeat customers. The location operates extended hours (9am-6pm Monday through Saturday, 9am-5pm Sunday) with bilingual support in English and Spanish.
Order Express distinguishes itself through its immigrant-focused positioning and diversified service menu that addresses the financial and practical needs of underserved communities. The company emphasizes quick service, multilingual support (English/Spanish), and a customer-centric approach, as evidenced by their 4.7-star Google rating and testimonials highlighting friendly, helpful service. Their presence across multiple states and substantial branch network indicates operational stability and accessibility.
As a check-cashing and financial services center, Order Express serves customers who need immediate cash access and money transfer capabilities but may lack traditional bank accounts. The main limitation is that they are not a lender and cannot provide credit products or loans. Customers seeking credit solutions, debt management, or personal lending will need to look elsewhere. Additionally, check cashing and money transfer services typically carry fees that may be higher than traditional banking.