Order Express Inc. was founded in 1993 as a Mexican-owned company operating under US law and regulations. The company began with a single branch in Chicago, Illinois, targeting the Latino immigrant community, and has grown into a regulated financial services network operating in 25 states. As of January 2021, Order Express operates more than 70 company-owned branches and authorized agent locations across the country. The Los Angeles Olympic branch is located at 1251 E Olympic Blvd Unit 105 in downtown Los Angeles, serving the local community with extended hours on Friday (7:30am-6pm).
Order Express provides a range of consumer financial services beyond basic check cashing. Primary offerings include check cashing, money transfer services, money orders, bill payment, currency exchange, phone top-ups, bus passes, and Bitcoin ATM access. The company also provides supplementary services including plane ticket sales, courier services, and vehicle-related services. All services are available in both English and Spanish, reflecting the company's heritage and customer base.
The Los Angeles Olympic location differentiates itself through strong customer service ratings (4.8 stars on Google) and staff attention to detail—including one review noting the staff paid a customer's parking lot fee. The branch maintains extended Friday hours (7:30am-6pm) to accommodate working customers and operates a loyalty program. The company's bilingual operations and multi-service model mean customers can handle multiple financial needs at a single location.
As a check-cashing and money services business, Order Express does not originate loans, provide credit products, or offer traditional banking services. Customers should verify current fees and exchange rates directly, as these are not disclosed on the website. The company's strength lies in serving unbanked and underbanked populations needing quick cash access and money transfer capabilities rather than credit solutions.