Order Express is a multi-service financial provider offering check cashing, money transfers, and ancillary services across 25 states with 70+ branches, primarily serving Latino immigrant communities.
Editorially reviewed by Harvey Brooks
Order Express Inc. was founded in 1993 as a proudly Mexican-owned company operating under US laws and statutes. The company was established in Chicago, Illinois, recognizing the significant opportunity to serve the growing Latino immigrant population in the city. From its single Chicago origin point, the company has expanded to become a regulated entity operating in 25 states with over 70 company-owned branches and authorized agent locations.
The core service offering centers on check cashing and money transfers, with the company emphasizing speed, safety, and Spanish-language service. Beyond these primary services, Order Express has diversified to include money orders, bill payment, currency exchange, phone top-ups, plane ticket sales, bitcoin ATM kiosks, courier services, vehicle registration renewal and plate services, and bus passes. The Chicago Lawrence Ave location operates Monday-Friday 8am-7pm and Saturday-Sunday 8am-5pm, with multiple phone numbers available for customer support (1-888-666-1602 and 1-312-235-5200).
Order Express distinguishes itself through bilingual service delivery (English and Spanish), a loyalty program for repeat customers, and a diverse service menu that addresses multiple financial and practical needs of immigrant populations. The company maintains a strong customer satisfaction rating of 4.8 stars on Google, with customers specifically praising professional, fast, and efficient service. The presence of both company-owned branches and authorized agents suggests a franchise or partnership model for market expansion.
As a check-cashing and money transfer service, Order Express operates in a traditionally high-margin financial services segment. While the company provides convenient access to essential financial services for underbanked populations, customers should be aware that check cashing services typically charge fees, and money transfer rates vary by destination. The company's regulation across 25 states indicates legitimate compliance, though consumers should verify specific fees and exchange rates before transacting.
Yes. Order Express is a registered company headquartered in 2805 W 55th St #1, Chicago, IL 60632. They hold a NR rating with the Better Business Bureau.
CreditDoc Diagnosis
Order Express is best for unbanked and immigrant populations needing accessible check cashing and international money transfer services with bilingual support. The main caveat is that specific fee structures are not transparently disclosed online, and check cashing inherently carries higher costs than traditional banking alternatives—customers should verify rates before transacting.
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