Order Express is a multi-service financial company specializing in check cashing, money transfers, and bill payment across 25 states with 70+ branches.
Editorially reviewed by Harvey Brooks
Order Express Inc. was founded in 1993 as a proudly Mexican company governed by US laws, initially established in Chicago to serve the Latino immigrant community. The company began with money transfer as its primary service and expanded to meet evolving customer needs. As of January 2021, Order Express operates as a regulated entity in 25 states with over 70 company-owned branches and authorized agents, along with a subsidiary, JP Financial Service, which manages currency exchanges through 16 locations in Chicago and surrounding suburbs.
The company offers a comprehensive suite of financial services beyond check cashing, including money transfers, wire transfers, money orders, bill payment, currency exchange, plane ticket sales, Bitcoin ATM kiosks, courier services, vehicle-related services (renewals and plates), phone top-ups, bus passes, and insurance products. Their Chicago Lawrence Avenue location operates Monday-Friday 8am-7pm and Saturday-Sunday 8am-5pm, with multilingual support in English and Spanish.
Order Express distinguishes itself through its focus on serving Latino and immigrant communities with bilingual services and a extensive branch network across geographically dispersed states. The company maintains a 4.8-star Google rating and emphasizes fast, professional service. Their integration of non-traditional services like Bitcoin ATMs, plane tickets, and courier services sets them apart from standard check-cashing operations, positioning them as a comprehensive community financial hub rather than a single-service provider.
The honest assessment is that Order Express remains primarily a check-cashing and money transfer business despite diversified offerings. While their multi-state presence and Google rating suggest reliability, the website provides minimal transparency about fees, exchange rates, or regulatory details. The company's strength lies in underserved community segments, but consumers seeking competitive rates or detailed fee disclosures should request specific pricing before visiting.
Yes. Order Express is a registered company headquartered in 5049 W Fullerton Ave, Chicago, IL 60639. They hold a NR rating with the Better Business Bureau.
CreditDoc Diagnosis
Order Express is best for Spanish-speaking customers and Latino immigrants in its 25-state footprint seeking multilingual check-cashing and money transfer services. The main caveat is the complete lack of transparent fee information on their website—customers must visit a branch or call to understand actual costs, making price comparison difficult.
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