Open Bank operates as a full-service bank with headquarters in Los Angeles, California and multiple branch locations across California, Texas, Washington, Virginia, Georgia, and Colorado. The institution provides comprehensive banking services including online and mobile banking platforms, e-statements, and remote deposit capture (RDC) functionality for retail customers. Beyond consumer banking, Open Bank specializes in business lending, offering SBA 7(a) loans up to the maximum amount of $5 million and business lines of credit.
They also provide home loan products positioned as fast financial solutions tailored to individual borrower needs. The bank maintains a significant lending infrastructure with Loan Production Offices (LPOs) in multiple states and a dedicated Home Loan Center. Open Bank emphasizes security and convenience, featuring integration with Zelle for peer-to-peer payments, account-to-account transfers, and external account linking.
The organization also references community investment and diversity initiatives through the Open Stewardship Foundation. Their service hours are consistent across locations (9am-5pm in respective time zones, Monday-Friday, excluding federal holidays), and they maintain dedicated phone lines for customer service at each location.