New American Funding - Memphis, TN

Mortgages · TN

Rating: 4.4/5

New American Funding - Memphis, TN logo

New American Funding Memphis is a mortgage lender offering conventional, VA, and ARM loans with a local team rated 4.98/5 on 227 reviews.

Official Website

https://www.newamericanfunding.com/branches/Memphis

New American Funding - Memphis, TN Review

New American Funding operates a Memphis, TN branch at 6000 Poplar Avenue, Suite 250, providing mortgage lending services to homebuyers and homeowners. The company was founded by Rick and Patty Arvielo, who established the organization with a mission to help clients achieve homeownership across the country. The Memphis branch maintains a 4.98/5 customer rating based on 227 local reviews, indicating consistent satisfaction with their service delivery.

The Memphis location offers a comprehensive suite of mortgage products including 30-year fixed mortgages, 15-year fixed mortgages, ARM mortgages with introductory rate periods, and VA loans with no down payment requirements for military members. The branch also provides NAF Cash, a program allowing qualified buyers to make cash offers and close in as little as seven days. Additionally, they offer the Pathway to Homeownership initiative, which provides up to $6,000 in non-repayable down payment assistance to qualified first-time homebuyers in select areas.

The team includes branch manager Alan Kline (NMLS #300882), loan consultant Patricia Williams (NMLS #1826128), and loan consultant Lynn Armstrong (NMLS #1143039).

The Memphis branch distinguishes itself through personalized service and staff dedication. Customer reviews specifically highlight Patricia Williams' responsiveness, taking work home to follow up after hours via phone and email, and her patience in guiding first-time homebuyers through the process. The branch provides online mortgage calculators including refinance, affordability, and amortization tools. They also publish educational content on topics like reverse mortgages and fair housing, demonstrating commitment to informed borrowing.

The primary caveat is that website content contains a significant error—much of the page copy references a 'Tustin' location and team instead of consistently describing Memphis operations, suggesting either template reuse or content management issues. While the core team contact information and local reviews are Memphis-specific, this discrepancy raises questions about content accuracy and attention to detail. Additionally, the company's comparison of cash buying (claiming 11% savings) may not apply universally to all borrowers, and the Pathway to Homeownership program is limited to 'select areas,' requiring verification of Memphis eligibility.

Pros & Cons

Reader-focused summary of the strongest reasons to consider New American Funding - Memphis, TN and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • Strong local rating of 4.98/5 based on 227 Memphis-area customer reviews
  • Offers VA loans with no down payment for military and active duty service members
  • Provides up to $6,000 in non-repayable down payment assistance through Pathway to Homeownership for qualified first-time buyers
  • NAF Cash program enables cash offers and closing in as little as 7 days without selling current home first
  • Dedicated loan consultants with NMLS licensing available for personalized guidance throughout mortgage process
  • Multiple mortgage product options including 15-year and 30-year fixed, ARM, and VA loans
  • Free online mortgage calculators for affordability estimation, refinance scenarios, and amortization schedules

Areas to Consider

  • !Website contains significant content errors, with Tustin, CA references mixed into Memphis, TN branch page, suggesting poor quality control
  • !Pathway to Homeownership assistance is limited to 'select areas'—Memphis eligibility not explicitly confirmed on page
  • !No specific information provided about competitive interest rates, fees, or pricing compared to other lenders
  • !Limited transparency on loan approval timeline, processing fees, or specific lending requirements
  • !NAF Cash program details are vague regarding qualification criteria and actual cost comparisons

Verdict Summary

New American Funding - Memphis, TN works best for consumers who value strong local rating of 4.98/5 based on 227 memphis-area customer reviews and can accept the tradeoff of website contains significant content errors, with tustin, ca references mixed in. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
Ai Powered

Best For

Before You Contact New American Funding - Memphis, TN

Before signing up with any Mortgages provider, review these safeguards:

Compare Your Needs With New American Funding - Memphis, TN

Match these decision factors against New American Funding - Memphis, TN's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Mortgages providers.

Category

Mortgages

Service scope

12 services listed

Geographic coverage

1 states

Match to your priorities

  • Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • Complexity priority: Consider New American Funding - Memphis, TN's stated strengths (Strong local rating of 4.98/5 based on 227 Memphis-area customer reviews) against your specific credit situation.
  • Timeline priority: Mortgages typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • Alternatives: Compare against all Mortgages providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details: Contact provider for current pricing and guarantee details.
  • Free Consultation: True
  • Tiers: []
  • Currency: USD

Frequently Asked Questions

What services does New American Funding - Memphis, TN offer?

New American Funding - Memphis, TN offers 12 services including 30-year fixed rate mortgages, 15-year fixed rate mortgages, ARM (Adjustable Rate Mortgages) with introductory rates, VA loans with no down payment for veterans and active duty military, NAF Cash program for cash offers and rapid closing (7 days), and 7 more. Confirm current service list directly with the provider before contracting.

Who is New American Funding - Memphis, TN best suited for?

New American Funding - Memphis, TN's profile signals suggest it may fit: First-time homebuyers in Memphis area seeking down payment assistance and patient guidance through the mortgage process; Veterans and active duty military members looking for VA loans with no down payment requirements; Homeowners interested in refinancing or exploring ARM products to lower initial monthly payments; Cash buyers wanting to make competitive offers without contingent financing in the Memphis region. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of New American Funding - Memphis, TN?

Key strengths: Strong local rating of 4.98/5 based on 227 Memphis-area customer reviews; Offers VA loans with no down payment for military and active duty service members; Provides up to $6,000 in non-repayable down payment assistance through Pathway to Homeownership for qualified first-time buyers. Areas to consider: Website contains significant content errors, with Tustin, CA references mixed into Memphis, TN branch page, suggesting poor quality control; Pathway to Homeownership assistance is limited to 'select areas'—Memphis eligibility not explicitly confirmed on page.

How does New American Funding - Memphis, TN compare to similar companies?

In the Mortgages category, comparable providers include Access Capital Group, Inc., Agave Home Loans, Alpha Abstract Agency. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does New American Funding - Memphis, TN operate?

New American Funding - Memphis, TN serves customers in 1 states including Tennessee. Confirm current service availability in your state directly with the provider.

How much does New American Funding - Memphis, TN cost?

Listed pricing for New American Funding - Memphis, TN: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit New American Funding - Memphis, TN

State Consumer Finance Context

This is state-level context for Mortgages consumers in Tennessee. It does not confirm that New American Funding - Memphis, TN or this specific location is licensed.

State regulator: Tennessee Department of Financial Institutions
Consumer protection: Tennessee Attorney General Consumer Protection Division

Credit and debt help rules in Tennessee

Key state rules to check

Payday lending in Tennessee: Legal (max $500)

Usury cap: 24% for consumer finance loans; payday loans regulated under Deferred Presentment Act

Complaint resources

State references

Tennessee allows payday lending with a $500 cap and 15% fee limit. Borrowers are limited to two simultaneous loans. The Department of Financial Institutions regulates all consumer lenders, and complaints can be filed with the Department or the Attorney General.

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Related Questions

Quick Summary

New American Funding - Memphis, TN — Mortgages in TN.

Overall rating: 4.4/5

New American Funding Memphis is a mortgage lender offering conventional, VA, and ARM loans with a local team rated 4.98/5 on 227 reviews.

Next Steps

  1. Compare New American Funding - Memphis, TN against similar options above.
  2. Run our borrowing power quiz to see how New American Funding - Memphis, TN matches your situation.
  3. Check state regulator listings for New American Funding - Memphis, TN's licensing before committing.
  4. Visit New American Funding - Memphis, TN once you're ready.

Glossary of Terms

Common terms that come up when comparing Mortgages providers. Full glossary at creditdoc.co/glossary/.

Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.
APR — Annual Percentage Rate
The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.
Why it matters: Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.
Example: You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.
Closing Costs — Mortgage Closing Costs
The fees paid when finalizing a home purchase or refinance — typically 2-5% of the loan amount. They include appraisal, title insurance, attorney fees, and lender fees.
Why it matters: Closing costs can add $6,000-$15,000 to a home purchase that buyers don't always budget for. Some can be negotiated or rolled into the loan.
Example: You buy a $300,000 home. Closing costs at 3% = $9,000. That includes: appraisal $500, title insurance $1,500, attorney $800, origination fee $3,000, taxes/escrow $3,200.
DTI Ratio — Debt-to-Income Ratio
The percentage of your monthly gross income that goes toward paying debts. Lenders use it to judge whether you can afford another loan payment.
Why it matters: Most lenders want DTI below 36% for personal loans and below 43% for mortgages. Above that, you're considered overextended and likely to be denied.
Example: You earn $5,000/month gross. Your debts: $1,200 mortgage + $300 car + $200 student loans = $1,700/month. DTI = 34%. A new $400/month loan would push you to 42% — risky for lenders.
Escrow — Escrow Account
An account managed by your mortgage lender that holds money for property taxes and homeowners insurance. A portion of each mortgage payment goes into escrow, and the lender pays these bills for you.
Why it matters: Escrow ensures taxes and insurance are always paid on time (protecting the lender's investment). Your monthly payment may go up if taxes or insurance increase.
Example: Your mortgage payment is $1,400: $1,050 principal+interest + $250 property taxes + $100 insurance. The $350 for taxes/insurance goes into escrow. The lender pays your tax bill in December from escrow.
FHA Loan — Federal Housing Administration Loan
A government-insured mortgage that allows lower down payments (as low as 3.5%) and lower credit score requirements (580+). The FHA insures the loan, reducing risk for lenders.
Why it matters: FHA loans make homeownership accessible for first-time buyers and those with imperfect credit. The tradeoff: you must pay Mortgage Insurance Premium (MIP) for the life of the loan.
Example: You have a 620 credit score and $10,500 saved. On a $300,000 home: FHA lets you put 3.5% down ($10,500) vs. conventional requiring 5-20% down ($15,000-$60,000).
Fixed Rate — Fixed Interest Rate
An interest rate that stays the same for the entire life of the loan. Your monthly payment never changes.
Why it matters: Fixed rates protect you from market changes. If rates go up, your payment stays the same. The tradeoff: fixed rates are usually slightly higher than starting variable rates.
Example: You get a 30-year mortgage at 6.5% fixed. Whether rates rise to 9% or drop to 4% over the next 30 years, your payment stays at $1,264/month on a $200,000 loan.
Interest Rate
The percentage a lender charges you for borrowing their money, calculated on the amount you still owe. It's the lender's profit for taking the risk of lending to you.
Why it matters: Even a 1% difference in interest rate can cost you thousands over a loan's life. Lower rates mean less money out of your pocket.
Example: On a $20,000 car loan for 5 years: at 5% you pay $2,645 in interest. At 8% you pay $4,332. That 3% difference costs you $1,687 extra.
Loan Term (Tenor) — Loan Term / Tenor
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Why it matters: Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example: Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
LTV — Loan-to-Value Ratio
The ratio of your loan amount to the property's appraised value, expressed as a percentage. It tells the lender how much of the home's value they're financing.
Why it matters: LTV above 80% usually requires Private Mortgage Insurance (PMI), which adds $100-300/month. Lower LTV = lower risk for lender = better rate for you.
Example: Home value: $300,000. Down payment: $60,000. Loan: $240,000. LTV = 80%. You avoid PMI. If you only put $30,000 down (90% LTV), you'd pay PMI until you reach 80%.
Mortgage Refinancing
Replacing your current mortgage with a new one, usually to get a lower rate, change the loan term, or pull cash out of your home equity.
Why it matters: A 1% rate reduction on a $250,000 mortgage saves ~$150/month ($54,000 over 30 years). But closing costs of 2-5% mean you need to stay long enough to break even.
Example: You have a $300,000 mortgage at 7.5% ($2,098/month). Rates drop to 6%. Refinancing costs $8,000 in closing. New payment: $1,799/month. Monthly savings: $299. Breakeven: 27 months.
PMI — Private Mortgage Insurance
Insurance that protects the LENDER (not you) if you default on a mortgage with less than 20% down payment. You pay the premium, but it only covers the lender's loss.
Why it matters: PMI typically costs 0.5-1.5% of the loan per year and adds nothing to your equity. Once you reach 20% equity, you can request it be removed.
Example: On a $250,000 loan with 10% down, PMI at 0.8% = $2,000/year ($167/month). After 5 years, your home's value rises and your equity reaches 20%. You request PMI removal and save $167/month.
Points (Discount Points) — Mortgage Discount Points
Upfront fees you pay to the lender at closing to buy a lower interest rate. One point = 1% of the loan amount and typically reduces your rate by 0.25%.
Why it matters: Points make sense if you plan to stay in the home long enough for the monthly savings to exceed the upfront cost. That breakeven point is usually 4-6 years.
Example: On a $250,000 mortgage at 6.5%: you pay 1 point ($2,500) to get 6.25%. Monthly payment drops from $1,580 to $1,539 — saving $41/month. Breakeven in 61 months (5 years).
Prepayment Penalty
A fee some lenders charge if you pay off your loan early. The lender loses the interest they expected to earn, so they penalize you for leaving early.
Why it matters: Always ask about prepayment penalties before signing. They can trap you in a high-rate loan even if you find a better deal to refinance into.
Example: Your mortgage has a 2% prepayment penalty for the first 3 years. If you refinance after year 2 on a $200,000 balance, you'd owe a $4,000 penalty fee.
Refinancing — Loan Refinancing
Replacing your current loan with a new one, usually at a lower interest rate or with different terms. The new loan pays off the old one.
Why it matters: Refinancing can save thousands if rates drop or your credit improves. But watch for fees — a $3,000 refinancing cost needs to be offset by monthly savings.
Example: You have a $180,000 mortgage at 7.5% ($1,259/month). You refinance to 6% ($1,079/month), saving $180/month. With $3,000 in closing costs, you break even in 17 months.