New American Funding Memphis is a mortgage lender offering conventional, VA, and ARM loans with a local team rated 4.98/5 on 227 reviews.
Data compiled from public sources · Google rating shown when a stored review count is available
New American Funding operates a Memphis, TN branch at 6000 Poplar Avenue, Suite 250, providing mortgage lending services to homebuyers and homeowners. The company was founded by Rick and Patty Arvielo, who established the organization with a mission to help clients achieve homeownership across the country. The Memphis branch maintains a 4.98/5 customer rating based on 227 local reviews, indicating consistent satisfaction with their service delivery.
The Memphis location offers a comprehensive suite of mortgage products including 30-year fixed mortgages, 15-year fixed mortgages, ARM mortgages with introductory rate periods, and VA loans with no down payment requirements for military members. The branch also provides NAF Cash, a program allowing qualified buyers to make cash offers and close in as little as seven days. Additionally, they offer the Pathway to Homeownership initiative, which provides up to $6,000 in non-repayable down payment assistance to qualified first-time homebuyers in select areas. The team includes branch manager Alan Kline (NMLS #300882), loan consultant Patricia Williams (NMLS #1826128), and loan consultant Lynn Armstrong (NMLS #1143039).
The Memphis branch distinguishes itself through personalized service and staff dedication. Customer reviews specifically highlight Patricia Williams' responsiveness, taking work home to follow up after hours via phone and email, and her patience in guiding first-time homebuyers through the process. The branch provides online mortgage calculators including refinance, affordability, and amortization tools. They also publish educational content on topics like reverse mortgages and fair housing, demonstrating commitment to informed borrowing.
The primary caveat is that website content contains a significant error—much of the page copy references a 'Tustin' location and team instead of consistently describing Memphis operations, suggesting either template reuse or content management issues. While the core team contact information and local reviews are Memphis-specific, this discrepancy raises questions about content accuracy and attention to detail. Additionally, the company's comparison of cash buying (claiming 11% savings) may not apply universally to all borrowers, and the Pathway to Homeownership program is limited to 'select areas,' requiring verification of Memphis eligibility.
This is state-level context for Mortgages & Home Loans consumers in Memphis, TN. It does not confirm that New American Funding - Memphis, TN or this specific location is licensed.
State regulator
Tennessee Department of Financial Institutions
Consumer protection
Tennessee mortgages are governed by Tenn. Code Ann. § 35-5-101 et seq. Foreclosures are non-judicial (power of sale) when property contains a power of sale clause in the deed of trust; judicial foreclosure available as alternative. Lenders must comply with federal Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending laws. Mortgage lenders and loan servicers must be licensed by Tennessee Department of Financial Institutions.
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
New American Funding - Memphis, TN offers 12 services including 30-year fixed rate mortgages, 15-year fixed rate mortgages, ARM (Adjustable Rate Mortgages) with introductory rates, VA loans with no down payment for veterans and active duty military, NAF Cash program for cash offers and rapid closing (7 days), and 7 more.
New American Funding - Memphis, TN has profile signals associated with First-time homebuyers in Memphis area seeking down payment assistance and patient guidance through the mortgage process, Veterans and active duty military members looking for VA loans with no down payment requirements, Homeowners interested in refinancing or exploring ARM products to lower initial monthly payments, Cash buyers wanting to make competitive offers without contingent financing in the Memphis region.
Key strengths: Strong local rating of 4.98/5 based on 227 Memphis-area customer reviews; Offers VA loans with no down payment for military and active duty service members; Provides up to $6,000 in non-repayable down payment assistance through Pathway to Homeownership for qualified first-time buyers. Areas to consider: Website contains significant content errors, with Tustin, CA references mixed into Memphis, TN branch page, suggesting poor quality control; Pathway to Homeownership assistance is limited to 'select areas'—Memphis eligibility not explicitly confirmed on page.
In the Mortgages & Home Loans category, comparable providers include First Financial Mortgage, Megan Cloud - the Mortgage Unicorn, Service Loans. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
New American Funding Memphis is profile signals for first-time homebuyers and military members seeking personalized mortgage guidance and down payment assistance in the Memphis area. The main caveat is that the website contains notable content quality issues (Tustin references on a Memphis page) and lacks listed fee/rate information, making it important to contact the branch directly to verify current terms, program eligibility in specific Memphis neighborhoods, and competitive pricing before committing.
Review this provider profile and compare source-linked details before choosing what to do next.
Google rating from 317 reviews
Profile signals: Consumers in Fort Worth, Texas looking for personal lending services, People who prefer working with a local personal lending provider
Megan Cloud is a Sr. VP Branch Manager and loan officer at V.I.P. Mortgage in San Antonio, TX, offering mortgage services including home purchases and refinances across multiple states.
Google rating from 343 reviews
Profile signals: First-time homebuyers in Texas or the 7 other licensed states seeking personalized guidance, Homeowners looking to refinance with a lender who communicates proactively with real estate professionals
Service Loan offers personal loans up to $50K in the Austin, TX area for bills, vacations, and other expenses. They accept applicants with bad credit and provide same-day qualification.
Google rating from 798 reviews
Profile signals: Austin-area residents with bad credit seeking personal loans for general purposes, Borrowers who prefer in-person application and support at a physical branch location
Answer 3 quick questions to review category, service, and profile context.
1. What's your primary financial goal?
Learn exactly how credit score tiers work, what range you fall into, and the specific steps to move up to the next tier where better rates and approvals wait.
Read guide →Learn exactly how to check your credit score for free using legitimate sources, understand the difference between soft and hard inquiries, and know your rights under federal law.
Read guide →A plain-language breakdown of every factor that goes into your credit score, with specific steps to improve each one even if you're starting from a tough spot.
Read guide →New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.
The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.
Lenders are required to show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the lower-cost loan.
Example
You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.
An interest rate that stays the same for the entire life of the loan. Your monthly payment never changes.
Fixed rates protect you from market changes. If rates go up, your payment stays the same. The tradeoff: fixed rates are usually slightly higher than starting variable rates.
Example
You get a 30-year mortgage at 6.5% fixed. Whether rates rise to 9% or drop to 4% over the next 30 years, your payment stays at $1,264/month on a $200,000 loan.
The percentage a lender charges you for borrowing their money, calculated on the amount you still owe. It's the lender's profit for taking the risk of lending to you.
Even a 1% difference in interest rate can cost you thousands over a loan's life. Lower rates mean less money out of your pocket.
Example
On a $20,000 car loan for 5 years: at 5% you pay $2,645 in interest. At 8% you pay $4,332. That 3% difference costs you $1,687 extra.
An interest rate that can go up or down over time, usually tied to a benchmark like the prime rate. Your monthly payment changes when the rate changes.
Variable rates often start lower than fixed rates to attract borrowers, but they can increase significantly. Many people who got hurt in the 2008 crisis had adjustable-rate mortgages.
Example
You start with a 5/1 ARM mortgage at 5.5%. For the first 5 years you pay $1,136/month on $200,000. Then the rate adjusts to 7.5%, and your payment jumps to $1,398/month.
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example
Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example
Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
A fee some lenders charge if you pay off your loan early. The lender loses the interest they expected to earn, so they penalize you for leaving early.
Always ask about prepayment penalties before signing. They can trap you in a high-rate loan even if you find a better deal to refinance into.
Example
Your mortgage has a 2% prepayment penalty for the first 3 years. If you refinance after year 2 on a $200,000 balance, you'd owe a $4,000 penalty fee.
Replacing your current loan with a new one, usually at a lower interest rate or with different terms. The new loan pays off the old one.
Refinancing can save thousands if rates drop or your credit improves. But watch for fees — a $3,000 refinancing cost needs to be offset by monthly savings.
Example
You have a $180,000 mortgage at 7.5% ($1,259/month). You refinance to 6% ($1,079/month), saving $180/month. With $3,000 in closing costs, you break even in 17 months.
The process where a lender evaluates your finances — income, debts, credit history, assets — to decide whether to approve your loan and at what rate.
Understanding what underwriters look for helps you prepare a stronger application. They check your DTI ratio, employment stability, credit score, and the asset's value.
Example
You apply for a mortgage. The underwriter reviews your pay stubs (income), bank statements (savings), credit report (history), and orders an appraisal (home value). This takes 2-4 weeks.
The fees paid when finalizing a home purchase or refinance — typically 2-5% of the loan amount. They include appraisal, title insurance, attorney fees, and lender fees.
Closing costs can add $6,000-$15,000 to a home purchase that buyers don't always budget for. Some can be negotiated or rolled into the loan.
Example
You buy a $300,000 home. Closing costs at 3% = $9,000. That includes: appraisal $500, title insurance $1,500, attorney $800, origination fee $3,000, taxes/escrow $3,200.
Upfront fees you pay to the lender at closing to buy a lower interest rate. One point = 1% of the loan amount and typically reduces your rate by 0.25%.
Points make sense if you plan to stay in the home long enough for the monthly savings to exceed the upfront cost. That breakeven point is usually 4-6 years.
Example
On a $250,000 mortgage at 6.5%: you pay 1 point ($2,500) to get 6.25%. Monthly payment drops from $1,580 to $1,539 — saving $41/month. Breakeven in 61 months (5 years).
The percentage of your monthly gross income that goes toward paying debts. Lenders use it to judge whether you can afford another loan payment.
Most lenders want DTI below 36% for personal loans and below 43% for mortgages. Above that, you're considered overextended and likely to be denied.
Example
You earn $5,000/month gross. Your debts: $1,200 mortgage + $300 car + $200 student loans = $1,700/month. DTI = 34%. A new $400/month loan would push you to 42% — risky for lenders.
An account managed by your mortgage lender that holds money for property taxes and homeowners insurance. A portion of each mortgage payment goes into escrow, and the lender pays these bills for you.
Escrow ensures taxes and insurance are always paid on time (protecting the lender's investment). Your monthly payment may go up if taxes or insurance increase.
Example
Your mortgage payment is $1,400: $1,050 principal+interest + $250 property taxes + $100 insurance. The $350 for taxes/insurance goes into escrow. The lender pays your tax bill in December from escrow.
A government-insured mortgage that allows lower down payments (as low as 3.5%) and lower credit score requirements (580+). The FHA insures the loan, reducing risk for lenders.
FHA loans make homeownership accessible for first-time buyers and those with imperfect credit. The tradeoff: borrowers are required to pay Mortgage Insurance Premium (MIP) for the life of the loan.
Example
You have a 620 credit score and $10,500 saved. On a $300,000 home: FHA lets you put 3.5% down ($10,500) vs. conventional requiring 5-20% down ($15,000-$60,000).
The ratio of your loan amount to the property's appraised value, expressed as a percentage. It tells the lender how much of the home's value they're financing.
LTV above 80% usually requires Private Mortgage Insurance (PMI), which adds $100-300/month. Lower LTV can mean lower lender risk and different rate context.
Example
Home value: $300,000. Down payment: $60,000. Loan: $240,000. LTV = 80%. You avoid PMI. If you only put $30,000 down (90% LTV), you'd pay PMI until you reach 80%.
Replacing your current mortgage with a new one, usually to get a lower rate, change the loan term, or pull cash out of your home equity.
A 1% rate reduction on a $250,000 mortgage saves ~$150/month ($54,000 over 30 years). But closing costs of 2-5% mean it can be useful to stay long enough to break even.
Example
You have a $300,000 mortgage at 7.5% ($2,098/month). Rates drop to 6%. Refinancing costs $8,000 in closing. New payment: $1,799/month. Monthly savings: $299. Breakeven: 27 months.
Insurance that protects the LENDER (not you) if you default on a mortgage with less than 20% down payment. You pay the premium, but it only covers the lender's loss.
PMI typically costs 0.5-1.5% of the loan per year and adds nothing to your equity. Once you reach 20% equity, you can request it be removed.
Example
On a $250,000 loan with 10% down, PMI at 0.8% = $2,000/year ($167/month). After 5 years, your home's value rises and your equity reaches 20%. You request PMI removal and save $167/month.
A mortgage backed by the Department of Veterans Affairs for eligible military members, veterans, and surviving spouses. Key benefits: no down payment required and no PMI.
VA loans are among the mortgage options with notable listed benefits — 0% down, no PMI, and rate claims to verify. They're earned through military service and can be used multiple times.
Example
A veteran buys a $350,000 home with a VA loan: $0 down, no PMI, 5.8% rate ($2,054/month). A comparable conventional loan with 5% down would require $17,500 down plus $175/month PMI.
Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.
Affiliate Disclosure: CreditDoc may earn a commission when you click links to New American Funding - Memphis, TN and other services. These commissions help us maintain our free research. Compensation does not determine whether a provider can be covered; visible star ratings use stored Google review ratings when available. Learn more.