FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international pawn store chain with over 3,300 retail locations across 29 U.S. states, Washington D.C., the United Kingdom, Mexico, Guatemala, Colombia, and El Salvador. The company employs approximately 22,000 people and is listed on both the S&P MidCap 400 Index and Russell 2000 Index, indicating substantial institutional backing and regulatory oversight as a publicly traded company.
FirstCash's primary service is providing non-recourse pawn loans secured by pledged personal property, allowing customers to borrow cash quickly against items of value. The company also operates a retail merchandise business, buying and selling jewelry, electronics, tools, appliances, sporting goods, and musical instruments. Additional services include gold and precious metals buying, layaway plans (with 10% down payment required), and technology-driven point-of-sale payment solutions through its subsidiary AFF, which operates a nationwide network of over 15,000 active retail merchant partner locations for lease-to-own financing.
FirstCash distinguishes itself through its massive geographic footprint and scale—the only true national pawn chain with significant international presence. As a publicly traded company with transparent financial reporting requirements, FirstCash offers more regulatory oversight and corporate accountability than typical independent pawn shops. The company's dual revenue model (pawn loans plus retail merchandise sales) and integration of technology-driven payment solutions demonstrate operational sophistication beyond traditional pawn operations.
For consumers needing fast cash against personal property, FirstCash provides accessible lending without credit checks. However, pawn loans are collateral-dependent with no borrower recourse, meaning failure to repay results in loss of the pledged item. Interest rates and terms vary by state regulation and individual loan amounts. The retail merchandise model means inventory is inconsistent and sourced from customer pawns, limiting product selection compared to traditional retailers.