MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer service offering domestic and international fund transfers through 36+ physical locations across Tampa, Florida, including partner retailers like Walmart, CVS, and independent stores.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer provider that operates a network of physical locations where consumers can send and receive funds. The company leverages a franchise and partnership model, placing services inside existing retail locations rather than operating standalone branches. This approach allows MoneyGram to maintain a broad geographic footprint across Tampa and beyond without maintaining dedicated storefronts.

MoneyGram's primary offerings center on money transfer services—both domestic and international fund transfers. Customers can access these services either online or by visiting one of their partner locations, which include major retailers (Walmart, CVS), convenience stores (Causeway Food Store, Circle Citgo), and independent cash service providers (Americas Dollar & Up Store, Ace Cash Express). The service model is designed for convenience, with extended hours at many locations and multiple search options to help customers find nearby services.

What distinguishes MoneyGram is its widespread retail partnership network rather than proprietary branch locations. By embedding services within high-traffic consumer destinations like Walmart (6 locations listed in Tampa alone), the company ensures accessibility during extended retail hours. The dual online-and-offline service model also provides flexibility for customers who prefer in-person transactions or digital transfers. The website emphasizes ease of use and location accessibility as core value propositions.

MoneyGram serves primarily unbanked and underbanked consumers who rely on alternative financial services. The check-cashing category encompasses money transfer, but consumers should understand that MoneyGram's primary function is transferring funds, not traditional check-cashing services. While convenient and widely accessible, typical money transfer services charge fees based on transfer amount and destination, making them more expensive than bank transfers for price-sensitive customers. The service is best suited for time-sensitive fund transfers rather than routine banking needs.

Services & Features

Domestic money transfers (within the United States)
International money transfers (cross-border fund transfers)
In-person fund transfer services at retail locations
Online money transfer management and setup
Money receiving services at partner locations
Check cashing services (available at partner locations)
Money orders (implied through check-cashing category placement)
Bill payment services (available at certain partner locations)
Wire transfer alternatives
Location-based service finder with search and filtering

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 36+ locations across Tampa for convenient in-person access
  • Extended hours at many partner locations, including Walmart open until 9-11:59 PM
  • Dual service model: both online transfers and in-person transactions available
  • Partnership with major retailers (Walmart, CVS) for high accessibility and foot traffic
  • Multiple location search options (address, city, state, ZIP) on website
  • Services at 24-hour locations like Circle Citgo (open until 11:59 PM)
  • Established national brand with international money transfer capabilities

Cons

  • No pricing or fee information disclosed on the location-finder website
  • Fees for money transfers typically higher than traditional bank wire transfers
  • Limited to partner retail locations—no independent MoneyGram storefronts in Tampa
  • Website content focuses only on location finding, not service details or rates
  • Service dependent on retail partner hours; some locations close early (9-10 AM opening times)

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 2107 E Fowler Ave, Tampa, FL 33612. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2107 E Fowler Ave, Tampa, FL 33612
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked or underbanked consumers who need quick domestic or international money transfers and prefer in-person transactions. The main caveat is that MoneyGram's service model is partnership-based rather than proprietary, so availability and hours depend entirely on retail partners, and money transfer fees are typically higher than traditional banking alternatives.

Best For

  • Unbanked and underbanked consumers needing quick domestic or international fund transfers
  • Individuals sending money to family members in other states or countries
  • Customers preferring in-person transactions over purely digital banking services
  • People shopping at major retailers who want to combine errands with money transfer services
Updated 2026-04-03

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