MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer service offering domestic and international sending/receiving through 36+ locations across Tampa, Florida, with partnerships at retail chains and independent operators.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer company that operates through a network of agent locations rather than company-owned branches. In the Tampa market, MoneyGram provides access to money transfer services through partnerships with major retailers like Walmart and CVS, as well as independent check-cashing operators and convenience stores. This partnership model allows them to maintain extensive geographic coverage across the Tampa area with 36+ documented locations.

The company's core service offering centers on sending and receiving money transfers, with the ability to manage transfers both online and offline. Customers can locate their nearest MoneyGram agent by searching by address, city, state, or ZIP code through their location finder tool. The service operates through a network of third-party retailers and independent operators, including Walmart locations, CVS pharmacies, Ace Cash Express outlets, and various convenience stores and independent retailers throughout Tampa. Operating hours vary by location, with some agents opening as early as 6:00 AM and others staying open until 11:59 PM.

MoneyGram's primary distinction is its dual-channel access model—customers can initiate and manage transfers either online or by visiting physical agent locations. The extensive retail partnership network, particularly with major chains like Walmart and CVS, differentiates MoneyGram from single-location competitors. This approach provides convenience and accessibility across diverse neighborhoods and shopping patterns in the Tampa metropolitan area. The company's established brand recognition and international transfer capabilities (referenced on their homepage) set them apart from purely local check-cashing operators.

MoneyGram's service model carries honest limitations. As an agent-based network rather than a direct provider, service quality and availability depend entirely on individual agent compliance and operating procedures. The location finder shows only Tampa agent addresses and phone numbers with no direct MoneyGram corporate contact options, limiting recourse for customers with complaints. Transfer fees, competitive rates, and specific service terms are not disclosed on the location pages, requiring customers to contact individual agents or visit the main website for pricing information. The absence of detailed service information at the location level may frustrate consumers seeking transparent upfront cost disclosure.

Services & Features

Domestic money transfers (sending and receiving)
International money transfers
Online money transfer management
In-person money transfer at agent locations
Money transfer location finder with address-based search
Money transfer through Walmart locations
Money transfer through CVS pharmacy locations
Money transfer through Ace Cash Express partners
Money transfer through independent convenience stores
Money transfer through independent dollar stores and retail operators

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 36+ verified locations across Tampa provides extensive geographic accessibility
  • Partnerships with major retailers like Walmart and CVS offer convenience during regular shopping trips
  • Online and offline service options allow flexible money transfer management
  • Extended operating hours at select locations, including some open until 11:59 PM
  • Multiple agent types (independent stores, convenience stores, major retailers) serve diverse neighborhoods
  • Location finder tool with address, city, state, and ZIP search capability
  • Established brand with international transfer capabilities mentioned on platform

Cons

  • Service quality and reliability depend on individual agent compliance rather than corporate standardization
  • No transfer fees, exchange rates, or pricing information disclosed on location pages
  • Agent-based model means no direct MoneyGram corporate locations for customer support or complaints
  • Operating hours vary significantly by location, creating inconsistent availability
  • Limited service details on location pages; customers must contact agents or main website for specifics

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 625 W Dr Martin Luther King Jr Blvd, Tampa, FL 33603. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
625 W Dr Martin Luther King Jr Blvd, Tampa, FL 33603
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for Tampa residents who need accessible domestic or international money transfer services and prefer the convenience of retail locations or online management. The primary caveat is that as an agent network, service consistency and pricing transparency are not guaranteed at all locations; customers should verify terms with their specific agent before transferring funds.

Best For

  • Tampa residents needing convenient domestic or international money transfers near retail shopping areas
  • Customers preferring to conduct transfers in-person at established retail partners like Walmart
  • People seeking flexible hours, with some locations open early morning or late evening
Updated 2026-04-03

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