MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer service with 48+ locations across Phoenix, offering domestic and international transfers through partner retailers like CVS, Walmart, and check-cashing stores.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer service that operates through a network of retail partner locations rather than standalone branches. The company facilitates both domestic and international money transfers, leveraging relationships with major retailers and specialized financial service providers to reach consumers across multiple neighborhoods. With 48 documented locations in Phoenix alone, MoneyGram partners with CVS Pharmacy, Walmart, Ace Cash Express, and EZ Check Cashing to provide accessible transfer services.

The service enables customers to send and receive money online or in-person at partner locations. Based on the Phoenix location data, MoneyGram offers money transfers accessible during extended retail hours, with partner CVS locations typically open until 9-10 PM and specialized check-cashing partners open until 9:30 PM. Customers can search locations by address, city, state, or ZIP code through their website's interactive map and location finder tool.

MoneyGram's distribution model through established retail chains differentiates it from traditional financial institutions. Rather than maintaining proprietary branch networks, the company capitalizes on existing foot traffic at pharmacies and check-cashing outlets, making transfers convenient during regular shopping visits. This approach provides broader geographic coverage with minimal infrastructure costs.

The service is best suited for consumers who need flexible money transfer options and prefer locations with extended retail hours. However, MoneyGram's dependence on third-party retailers means service quality, wait times, and staff expertise may vary by location. Transfer fees and exchange rates are not detailed on the location-finder pages, making it difficult for consumers to comparison shop before visiting a location.

Services & Features

Domestic money transfers
International money transfers
In-person money transfer pickup
Online money transfer initiation
Location finder by address, city, state, or ZIP
Money transfer management tools
Partner location network access (CVS, Walmart, check-cashing stores)
Extended-hours transfer availability through retail partners

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 48+ documented locations throughout Phoenix covering all major neighborhoods
  • Partnerships with major retailers (CVS, Walmart) provide convenient co-locations with shopping
  • Extended hours at partner locations (most open until 9-10 PM)
  • Online and in-person transfer options available
  • Interactive map and location search by address, city, state, or ZIP code
  • No requirement to visit a standalone branch—accessible during routine retail shopping

Cons

  • No fee or exchange rate information provided on their location pages, requiring customers to call or visit in person
  • Service quality and staff expertise likely varies significantly across partner retailers
  • Dependent on third-party retailer hours and policies; not independently operated
  • No information about transfer speed, limits, or documentation requirements on the location finder

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 4230 W McDowell Rd, Phoenix, AZ 85009. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
4230 W McDowell Rd, Phoenix, AZ 85009
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for consumers seeking convenient money transfer options with flexible hours and multiple neighborhood locations, particularly those who shop regularly at CVS or Walmart. The main caveat is that pricing, transfer speeds, and service consistency are not transparent on their website and will vary by partner location—comparison shopping requires direct contact with individual outlets.

Best For

  • Consumers sending or receiving domestic money transfers who value convenience and extended hours
  • International money transfer users already shopping at CVS or Walmart
  • Unbanked or underbanked individuals in Phoenix with limited access to traditional financial institutions
Updated 2026-04-03

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