MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a global money transfer service offering domestic and international sending/receiving through 84+ locations across Philadelphia, including partner retailers like CVS, Ace Cash Express, and independent agents.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer company that operates a distributed network of agent locations rather than branded storefronts. The company enables customers to send and receive money domestically and internationally through a combination of corporate partners (major retailers like CVS Pharmacy) and independent agents (check-cashing services, grocery stores, wireless retailers, and insurance offices). In Philadelphia specifically, MoneyGram maintains 84 location points across diverse neighborhood agent partners, making the service widely accessible to residents across the city's zip codes.

MoneyGram's core offering includes money transfers—both domestic and international—with flexible options to send and receive funds either online or in-person at agent locations. Customers can search for nearby locations by address, city, state, or ZIP code through their website and manage transfers conveniently. The service integrates with various retail and independent businesses, meaning customers often complete transactions while conducting other errands (pharmacy visits, grocery shopping, etc.).

What distinguishes MoneyGram is its expansive agent network rather than proprietary branch locations. This model allows rapid geographic coverage and extended hours through partner businesses—the Philadelphia listing shows numerous 9-10 PM closing times across diverse merchant types. The company leverages partnerships with established retailers (CVS, Ace Cash Express) alongside neighborhood independent agents, creating accessibility across different community types and income levels.

However, as a check-cashing category service, MoneyGram's primary value proposition is transaction facilitation rather than financial products or credit-building opportunities. Fees for transfers are not disclosed on the location-finder page, and the service functions primarily as a payment/transfer utility rather than a solution for underlying financial challenges. The distributed agent model, while convenient, means service quality and expertise may vary significantly by location.

Services & Features

Domestic money transfers
International money transfers
Online money transfer management
In-person transfer at agent locations
Location search and finder tool
Same-day and next-day transfer options (implied by quick-access model)
Service through CVS Pharmacy locations
Service through Ace Cash Express partner locations
Service through independent grocery stores
Service through wireless retailers
Service through insurance offices
Service through multiservice centers

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 84 locations across Philadelphia provide extensive geographic coverage throughout the city
  • Extended hours at many locations (open until 9-10 PM) accommodate working customers
  • Partnership with major retailers like CVS increases accessibility and convenience
  • Diverse agent network including independent businesses, groceries, and wireless retailers serves different neighborhoods
  • Online and offline transfer options offer flexibility in how customers send/receive money
  • Multiple location search filters (address, city, state, ZIP) make finding nearby agents easy
  • Established, recognized brand with long operational history in money transfer

Cons

  • Transfer fees are not disclosed on the website, making cost comparison difficult upfront
  • Service quality and staff expertise likely varies significantly across diverse agent locations
  • No financial products, credit-building features, or long-term financial solutions offered
  • International transfer regulations and limits are not explained on the location page
  • Dependent on agent availability—service quality tied to individual retailers' operations and training

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 1901 Oregon Ave, Philadelphia, PA 19145. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1901 Oregon Ave, Philadelphia, PA 19145
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for Philadelphia residents who need quick, accessible money transfers through a wide local network and prefer transaction convenience over financial product sophistication. The primary caveat is that this is purely a transfer utility with no credit-building or financial improvement features; specific fees must be verified directly with agents, and service quality depends on individual location training and professionalism.

Best For

  • Customers needing to send money domestically to family or pay bills quickly
  • Unbanked or underbanked individuals without traditional bank accounts in Philadelphia
  • People seeking convenient, accessible money transfer near their neighborhood or workplace
Updated 2026-04-03

More Lenders in Philadelphia

7-Gates Credit Solutions, LLC logo

7-Gates Credit Solutions, LLC

7-Gates Credit Solutions offers credit repair and auditing services to help remove inaccurate items from credit reports and improve credit scores through dispute processes.

4.0/5
Contact BBB: NR

Best for: Consumers with inaccurate or outdated negative items on their credit reports, People who have been denied credit and want professional help identifying and disputing errors

Bank of America Financial Center logo

Bank of America Financial Center

Bank of America Financial Center in Kensington, Philadelphia offering full-service banking with walk-up ATM, appointment scheduling, and specialist guidance for personal and business financial needs.

4.0/5
Contact BBB: NR

Best for: Philadelphia residents and businesses already using Bank of America who prefer in-person specialist consultations, Small business owners needing commercial deposit services and business banking specialists

Car Finance Auto Loans logo

Car Finance Auto Loans

LendPlans is an online loan marketplace that connects borrowers with personal loan lenders offering up to $5,000 through a simple digital application process.

4.0/5
Contact BBB: NR

Best for: Borrowers seeking quick online personal loans under $5,000 who prefer not to visit physical locations, Applicants with non-prime credit seeking lenders willing to work with lower credit scores

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to MoneyGram and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.