MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer and financial services network with 88+ locations across Miami, offering cash transfers, bill payments, and money orders through partner retailers.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer service that operates through a network of retail partner locations rather than standalone branches. The company functions as a financial services platform, partnering with existing retailers like CVS pharmacies, supermarkets, and independent check-cashing businesses to provide accessible financial services across Miami and beyond.

MoneyGram's core offerings include domestic and international money transfers, allowing customers to send and receive money both online and offline. Beyond transfers, they provide check-cashing services, money orders, and bill payment options. The service is designed for convenience, with customers able to access locations during extended retail hours—many CVS locations stay open until 11 PM or later, while independent partners have varying hours. The company emphasizes ease of use and multiple access channels.

What distinguishes MoneyGram is its massive retail distribution network. Rather than maintaining their own locations, they leverage partnerships with major retailers (CVS, supermarkets, multiservice centers) to achieve high accessibility. This model keeps overhead low and makes services available in diverse neighborhoods. The 88 Miami locations represent significant market penetration, with options ranging from busy commercial corridors to residential areas. Their dual online and in-person service model provides flexibility.

However, MoneyGram's primary focus remains serving unbanked and underbanked populations through basic financial transactions rather than credit-building or wealth-management solutions. While convenient, the network model means service quality and hours depend entirely on partner retailers. International transfer fees, exchange rates, and other cost structures are not disclosed on the location finder page, making it impossible to assess competitiveness. This is a transaction-focused service for customers needing immediate cash movement or money orders, not a comprehensive financial solution.

Services & Features

Domestic money transfers (online and in-person)
International money transfers and remittances
Check cashing
Money orders
Bill payment services
Cash pickup at retail locations
Online transfer management and tracking
Retail partner network access (CVS, supermarkets, independent agencies)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 88+ locations across Miami provide extensive geographic coverage and accessibility
  • Extended hours through CVS partners (many open until 11 PM or 11:59 PM) enable after-hours access
  • Dual online and offline service options allow flexibility in how customers conduct transfers
  • Partnership model with supermarkets and multiservice centers serves diverse neighborhoods including lower-income areas
  • No requirement to maintain separate account—pay-as-you-go transaction model
  • Established brand with global money transfer network for international remittances
  • Multiple location types (pharmacies, supermarkets, independent agencies) reduce travel time for most customers

Cons

  • Service quality and hours entirely dependent on partner retailers, with no guarantee of consistency
  • Website provides no pricing information, fees, or exchange rates—complete opacity on costs
  • Physical transfer still requires visiting a location; online option details not explained on location page
  • No credit-building benefits—purely transactional with no account history reporting
  • Limited to money movement and basic services; cannot address underlying financial challenges

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 505 SW 8th St, Miami, FL 33130. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
505 SW 8th St, Miami, FL 33130
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked or underbanked consumers in Miami who need quick money transfers, check cashing, or money orders without maintaining a bank account. The primary caveat is complete pricing opacity—fees, exchange rates, and transfer costs are not disclosed on their website, making it impossible to compare value before transacting.

Best For

  • Unbanked or underbanked individuals needing to send/receive money without a bank account
  • International immigrants or travelers sending remittances home
  • Customers needing immediate check cashing or money orders without bank delays
Updated 2026-04-03

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