Memorial Credit Union logo

Memorial Credit Union in Houston, TX

4.9/5
Google rating from 23 reviews

Memorial Credit Union is a federally-chartered credit union offering savings, checking, loans, credit cards, and mortgages to members in the Houston area with competitive rates and digital banking tools.

Data compiled from public sources · Google rating shown when a stored review count is available

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Memorial Credit Union Review

Memorial Credit Union (MCU) is a credit union based in Houston, Texas, located at 7789 Southwest Freeway, Suite 175. As a member-owned financial cooperative, MCU operates under credit union principles and is federally insured. The organization has been providing financial services to its membership community with a focus on personalized member service and competitive lending rates.

MCU offers a comprehensive suite of consumer financial products including savings accounts, checking accounts, youth accounts, certificates of deposit, and individual retirement accounts (IRAs). 9% APR), mortgage loans, and student loans. The credit union also offers supplementary services like debt protection, auto protection plans, skip-a-payment options, and an auto buying center to assist members with vehicle purchases.

MCU distinguishes itself through digital-first banking capabilities including MCU Online, a mobile app, remote deposit capture, digital wallet integration, bill pay, wire transfers, and e-statements. The organization provides a RoundUp Program for savings automation, fraud prevention resources, identity protection services, and a member referral program. They maintain multiple physical touchpoints with branch locations and free ATM access, combined with extended drive-thru hours (7:00am-6:00pm Monday-Friday) for working members.

As a credit union, MCU operates on a not-for-profit, member-owned model, theoretically returning profits to members rather than external shareholders. However, membership eligibility is restricted—they do not serve the general public, with specific membership criteria detailed on their "Who Can Join" page. Their service area appears concentrated in the Houston metropolitan region based on their single listed address, which may limit accessibility for members outside the area.

Services & Features

Auto buying center with dealer coordination
Auto loans for new and used vehicles (4.14% APR minimum)
Bill pay and wire transfer services
Certificates of deposit (CDs)
Credit cards (12.9% APR minimum)
Debt protection and auto protection plans
Identity theft protection services
Individual retirement accounts (IRAs)
Mobile banking app and MCU Online portal
Mortgage loans with refinancing options
Personal loans (8.75% APR minimum)
Remote deposit capture
Savings accounts and checking accounts
Skip-a-payment options
Student loans
Youth accounts for minors

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Competitive auto loan rates starting as low as 4.14% APR for new and used vehicles
  • Extended drive-thru hours (7:00am-6:00pm weekdays) accommodating working members
  • Comprehensive digital banking platform including mobile app, remote deposit capture, bill pay, and digital wallet integration
  • Free ATM network access in addition to branch locations
  • Membership in a not-for-profit cooperative structure theoretically returning value to members
  • Member Auto Center providing free pre-approval, dealer locating, and incentive information
  • Multiple loan protection options including debt protection and auto protection plans

Cons

  • Limited branch presence appears concentrated to Houston area, reducing accessibility for non-local members
  • Restricted membership eligibility—not open to general public, requiring specific membership criteria
  • Credit card APR starting at 12.9% is higher than many national credit card issuers
  • Signature loan rates of 8.75% minimum are moderate compared to some online personal lenders
  • Website does not clearly disclose specific membership eligibility requirements upfront

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Houston, TX. It does not confirm that Memorial Credit Union or this specific location is licensed.

State regulator

Texas Office of Consumer Credit Commissioner

Consumer protection

Texas Attorney General Consumer Protection Division

Key state rules to check

  • Payday and auto title lenders operate as Credit Access Businesses (CABs) arranging loans through third-party lenders.
  • No state cap on CAB fees; effective APRs frequently exceed 500%.
  • Several cities (Austin, Dallas, San Antonio, Houston) have enacted local payday lending ordinances.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Memorial Credit Union offer?

Memorial Credit Union offers 16 services including Savings accounts and checking accounts, Youth accounts for minors, Certificates of deposit (CDs), Individual retirement accounts (IRAs), Personal loans (8.75% APR minimum), and 11 more.

What profile signals are listed for Memorial Credit Union?

Memorial Credit Union has profile signals associated with Houston-area residents seeking competitive auto financing with extended drive-thru service hours, Members who qualify for credit union membership and want comprehensive digital banking and lending options, Auto buyers wanting free pre-approval and dealer coordination before dealership visits, Members seeking a member-owned financial institution with not-for-profit governance.

What are the strengths and weaknesses of Memorial Credit Union?

Key strengths: Competitive auto loan rates starting as low as 4.14% APR for new and used vehicles; Extended drive-thru hours (7:00am-6:00pm weekdays) accommodating working members; Comprehensive digital banking platform including mobile app, remote deposit capture, bill pay, and digital wallet integration. Areas to consider: Limited branch presence appears concentrated to Houston area, reducing accessibility for non-local members; Restricted membership eligibility—not open to general public, requiring specific membership criteria.

How does Memorial Credit Union compare to similar companies?

In the Credit Unions category, comparable providers include Dallas Fort Worth Debt Consolidation and Relief – Debt Redemption, Master Credit Report, New Start Capital. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
Houston, TX
BBB Accredited
No
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CreditDoc Profile Note

Research Note on Memorial Credit Union

Memorial Credit Union is profile signals for eligible members in the Houston area seeking comprehensive, member-owned banking with competitive auto lending rates and robust digital banking capabilities. The primary caveat is restricted membership eligibility and limited geographic footprint, making it inaccessible to the general public and members outside the Houston service area.

Profile Signals

  • Houston-area residents seeking competitive auto financing with extended drive-thru service hours
  • Members who qualify for credit union membership and want comprehensive digital banking and lending options
  • Auto buyers wanting free pre-approval and dealer coordination before dealership visits
  • Members seeking a member-owned financial institution with not-for-profit governance
Updated 2026-04-29

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Quick Summary

  • Memorial Credit Union is listed as a Credit Unions provider in Houston, TX on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Next Steps

Find contact or location Check phone, address, map, and website availability. Check specific services See whether the provider lists the help you need. Review fit context Use the quiz to compare category, service, and public-rating fields. Compare alternatives Review similar providers before making contact. Improve your position What Your Credit Score Actually Means: Number-by-Number Breakdown Learn the basics Start the free Credit Fundamentals course.

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