Media Members Federal Credit Union logo

Media Members Federal Credit Union

4.0/5

Penn Credit Union is a Philadelphia-based credit union with two branches offering checking, savings, credit cards, and online banking via their Virtual Branch platform.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Media Members Federal Credit Union Review

Penn Credit Union (PennCU) is a member-owned credit union headquartered at 3131 Walnut Street in Philadelphia, PA 19104. The institution operates at least two physical locations — the main Walnut Street branch and a newer Spruce Street branch — serving the greater Philadelphia community. As a credit union, it operates on a not-for-profit cooperative model, returning value to members rather than outside shareholders.

PennCU offers a range of core banking services including checking and savings accounts, two credit card programs (DXOnline cards beginning with 4169 and EZ Cards beginning with 4052), and debit card access. Members can manage accounts through the Virtual Branch online portal, which supports balance checks, transaction history, and fund transfers. The credit union also partners with Sallie Mae for student loan products and TruStage for member insurance, and offers Mechanical Repair Coverage as an add-on product.

What distinguishes PennCU is its participation in two major credit union networks: CU$ (a non-surcharging ATM network providing fee-free cash access) and Co-Op Shared Branching, which allows members to conduct transactions at thousands of participating credit union branches nationwide. Sprig Mobile Banking rounds out the digital access options for on-the-go account management.

The main limitation of evaluating PennCU is that their website — particularly the Virtual Branch page — discloses very little about rates, fees, loan products, or membership eligibility criteria. Prospective members should contact the credit union directly at 267-969-7011 to determine if they qualify and to compare rates before opening an account. For existing members, the multi-channel access (two branches, online, mobile, shared branching, ATM network) represents solid day-to-day convenience.

Services & Features

Checking accounts
Savings accounts
Virtual Branch online banking (balances, history, transfers)
Sprig Mobile Banking app
Credit cards — DXOnline program (cards starting with 4169)
Credit cards — EZ Card program (cards starting with 4052)
Debit cards
CU$ non-surcharging ATM network access
Co-Op Shared Branching (nationwide credit union branch access)
Sallie Mae student loans
TruStage Insurance products
Mechanical Repair Coverage

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Access to CU$ non-surcharging ATM network — no ATM fees at participating machines
  • Co-Op Shared Branching participation enables in-person transactions at thousands of credit unions nationwide
  • Two Philadelphia branch locations including a newly opened Spruce Street branch
  • Virtual Branch online banking supports balance checks, history viewing, and fund transfers
  • Sprig Mobile Banking app available for mobile account access
  • Two separate credit card programs with dedicated lost/stolen card hotlines
  • Sallie Mae student loan partnership provides access to student financing

Cons

  • Website discloses no information on membership eligibility requirements
  • No rates, APR ranges, fees, or account terms published on the reviewed page
  • Physical branch presence limited to Philadelphia — limited geographic reach
  • Sparse online presence makes independent product comparison difficult before joining

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Media Members Federal Credit Union legitimate?

Yes. Media Members Federal Credit Union is a registered company headquartered in 801 Market St, Philadelphia, PA 19107. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
801 Market St, Philadelphia, PA 19107
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Media Members Federal Credit Union

CreditDoc Diagnosis

Doctor's Verdict on Media Members Federal Credit Union

Penn Credit Union is best for Philadelphia-area residents who want a community credit union with solid digital banking tools and the added benefit of nationwide branch and ATM access through cooperative networks. The primary caveat is that the website provides almost no transparency on rates, fees, or membership eligibility — prospective members must call or visit a branch to get the details needed to make an informed decision.

Best For

  • Philadelphia residents seeking a local not-for-profit credit union alternative to big banks
  • Students or families needing access to Sallie Mae student loans through a credit union
  • Members who travel and want nationwide branch access via Co-Op Shared Branching
  • Consumers who want fee-free ATM access through the CU$ network
Updated 2026-03-21

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