Order Express Inc. was founded in 1993 as a Mexican-owned company operating under U.S. law, beginning with a single Chicago branch to serve the Latino immigrant community. The company has since expanded to 25 regulated states with over 70 company-owned branches and authorized agents, maintaining its core focus on providing accessible financial services to underserved populations. The East Chicago location at 3645 E 106th St is one of their Illinois branches and is part of their broader network.
The East Chicago branch offers a comprehensive suite of financial services beyond basic check cashing. Available services include check cashing, money transfers, money orders, bill payment, currency exchange, phone top-ups, bus passes, plane ticket sales, Bitcoin ATM kiosks, courier services, vehicle services (renewals and plates), and insurance products. The branch operates extended hours (9 AM-7 PM Monday-Friday, 9 AM-5 PM Saturday, 9 AM-4 PM Sunday) to accommodate working customers and offers bilingual service in English and Spanish.
Order Express differentiates itself through multilingual customer service, extended operating hours, a broad service portfolio beyond traditional check cashing, and a loyalty program for repeat customers. The company maintains a strong online presence and customer review rating of 4.6 stars on Google, with customer feedback highlighting helpful staff and service quality. The focus on serving Latino communities and providing Spanish-language services positions them distinctly within their market.
As a check-cashing service, Order Express is best suited for individuals needing quick cash access without bank accounts, money transfer capabilities, and bundled financial services. The main limitation is that this remains a non-bank financial services provider without credit products, lending capabilities, or traditional banking services. Customers should be aware that check cashing typically involves fees and is not a substitute for banking relationships.