Order Express Inc. was founded in 1993 as a Mexican-owned company operating under U.S. laws and regulations. The company was established in Chicago, Illinois, to serve the growing Latino immigrant population in need of accessible financial services. As of January 2021, Order Express operates in 25 states with more than 70 company-owned branches and authorized agents, making it a substantial regional financial services provider.
The Chicago North Clark location (6728 N Clark St) offers a comprehensive suite of services beyond basic check cashing. Customers can send money transfers domestically and internationally, cash checks, purchase money orders, pay bills, exchange currency, top up phone services, purchase bus passes, obtain plane tickets, access Bitcoin ATM kiosks, and handle vehicle-related services including renewals and plate registration. The branch maintains extended hours (9 AM–7 PM weekdays, 9 AM–5 PM weekends) to accommodate working customers.
Order Express distinguishes itself through its bilingual service model (English/Spanish), customer-centric approach evidenced by 4.9-star Google reviews, and diversified service offerings that go beyond traditional check cashing. The company has built a loyalty program and emphasizes friendly, attentive customer service. The branch locations are positioned to serve immigrant and underbanked communities with culturally competent staff.
While Order Express provides legitimate financial services with regulated operations across multiple states, customers should note that check cashing typically involves fees not disclosed on the website. The company is primarily a cash-based service provider rather than a full banking alternative, meaning customers cannot build credit history or access traditional lending products through this location. Pricing transparency for specific services is not available online.