Order Express Inc. was founded in 1993 as a Mexican-owned company operating under US laws and regulations. The company was born from recognizing an opportunity to serve Latino immigrant communities in Chicago, Illinois, where the first branch opened. Since its inception, Order Express has grown substantially while maintaining focus on core financial services that underserved populations depend on.
The Chicago La Villita location (3404 W 26th St) offers a comprehensive range of services including check cashing, money transfers, money orders, bill payments, currency exchange, plane tickets, Bitcoin ATM kiosks, courier services, vehicle services (renewals and plates), and phone top-ups. The branch operates extended hours (9am-8pm Monday/Friday, 9am-7pm Tuesday-Thursday, 9am-5pm weekends) to accommodate working customers. As of January 2021, Order Express operates as a regulated entity in 25 states with over 70 company-owned branches and authorized agents.
What distinguishes Order Express is its specific focus on serving Spanish-speaking immigrant communities with bilingual support and culturally-relevant services. The company emphasizes quick service, professional staff, and has maintained a 4.9-star Google rating based on customer reviews praising service quality and customer service responsiveness. The dual branding (Order Express and JP Financial Service) reflects the company's evolution and diverse service offerings across the Chicago area through 16 branches.
As a check-cashing and money services provider, Order Express fills a genuine need for unbanked and underbanked populations requiring quick access to cash and money transfer services. However, customers should note that check-cashing services typically charge fees that vary by check amount, and this is fundamentally a transaction-based service provider rather than a credit-building or wealth-building institution. The company's strength lies in accessibility and speed rather than lower costs.