Order Express Inc. was founded in 1993 as a Mexican-owned company operating under US laws and regulations. The first branch opened in Chicago, Illinois, targeting the Latino immigrant community with culturally responsive financial services. The company has since expanded to 25 regulated states with over 70 company-owned branches and authorized agents. JP Financial Service, operating under the Order Express brand in Chicago, manages 16 branches across Chicago and its suburbs, specializing in currency exchange and diverse financial services.
The Chicago 55th Street location offers a comprehensive suite of services beyond basic check cashing. Core services include check cashing, money transfers, money orders, bill payment, and currency exchange. The branch also provides ancillary services such as plane ticket sales, Bitcoin ATM kiosks, courier services, vehicle-related services (renewals and plates), phone top-ups, bus passes, and insurance products. Operating hours extend to 8:00 pm on weekdays (Monday and Friday) and 5:00 pm on weekends, providing extended accessibility for working customers.
Order Express distinguishes itself through bilingual service offerings (English and Spanish), a 31-year operational history demonstrating stability, and integration of modern financial services like Bitcoin ATM access alongside traditional money transfer services. The company maintains a loyalty program and actively solicits customer feedback. The 55th Street location holds a 5-star Google rating with customer testimonials highlighting excellent service quality and staff professionalism, particularly noting respectful and helpful customer service.
As a check cashing and money transfer service, Order Express serves unbanked and underbanked populations without offering credit products, debt relief, or credit-building solutions. Consumers should note that specific fee structures, check cashing limits, and verification requirements are not disclosed on the website. The company's primary value proposition centers on accessibility, bilingual service, and extended hours rather than competitive pricing transparency.