Order Express Inc. was founded in 1993 as a Mexican-owned company operating under US laws and regulations. The company originated in Chicago, Illinois, recognizing the significant market opportunity to serve Latino immigrant communities with financial services in their native language. The Chicago 47th St location is part of their broader network expansion across the United States.
The Chicago 47th St branch offers a comprehensive range of financial and convenience services including check cashing, money transfers, money orders, bill payments, currency exchange, phone top-ups, bus passes, and vehicle-related services (renewals and plates). They also operate Bitcoin ATM kiosks and provide courier services. The branch maintains extended hours (9am-8pm weekdays, 9am-6pm weekends) to accommodate working customers, with multilingual support available in both English and Spanish.
Order Express distinguishes itself through its focus on underserved Latino communities, offering services in Spanish and maintaining a large network of company-owned branches rather than relying solely on franchises. As of January 2021, they operate as a regulated entity in 25 states with over 70 branches and authorized agents. The 47th St location has garnered strong customer reviews (4.9 stars on Google), with customers specifically praising the respectful and helpful customer service from staff.
While Order Express provides legitimate check-cashing and money transfer services, consumers should note that check-cashing fees are not disclosed on their website, and they do not offer credit products or loan services. The company is primarily a transaction and service provider rather than a credit or lending institution, making it suitable for immediate cash needs but not for credit building or debt management.