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Commerce Bank
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Hoyne Savings Bank in Chicago, IL
Chicago-based savings bank operating since 1887, offering personal and business banking services including savings accounts, mortgages, bill pay, and mobile banking across six locations in the Chicagoland area.
Data compiled from public sources · Rating from CreditDoc methodology
Hoyne Savings Bank Review
Hoyne Savings Bank is a community-focused financial institution headquartered in Chicago that has served the Chicagoland region for over 135 years, dating back to 1887. The bank recently underwent a significant transformation, converting to a publicly traded entity in December 2024, which prompted a comprehensive brand refresh rolling out throughout 2026. This evolution reflects the bank's growth and modernization while maintaining its historical roots in local community banking.
Hoyne offers a range of personal and business banking products and services. On the personal side, customers can access savings accounts designed for financial planning, mortgage lending through a dedicated Mortgage Center, bill pay functionality available 24/7, mobile banking for account access from smartphones, and ATM access at various locations. The bank provides online banking platforms for both personal and business customers, with customer support available by phone at 773-283-4100.
Business customers have access to dedicated online banking tools and services tailored to commercial needs. The bank distinguishes itself through its long institutional history and deep community ties in Chicagoland, operating six branch locations across the region including offices in Chicago, Oak Lawn, Wheeling, Worth, and Austin. Leadership emphasizes commitment to customer success with personal accountability and expertise.
The bank has modernized its digital infrastructure with mobile and online banking platforms while maintaining physical branch presence, allowing customers to choose their preferred banking method. Hoyne Savings Bank is well-suited for customers seeking traditional community banking with both digital convenience and local branch access. However, the website content does not provide detailed information about specific product features, competitive rates, fee structures, or product limitations.
Prospective customers would need to contact branches or visit in person for comprehensive product comparisons and rate information.
Services & Features
24/7 bill pay services
ATM access and point-of-sale withdrawals
Account enrollment for new customers
Business banking and accounts
Customer support by phone
Loan officer consultation services
Lost or damaged token replacement
Mobile banking application
Mortgage lending and rate checking
Online banking (personal and business)
Password and PIN recovery assistance
Personal savings accounts
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- Long institutional history since 1887 provides stability and deep community roots in Chicagoland
- Six physical branch locations across Chicago area for in-person banking access and support
- 24/7 bill pay functionality allows convenient account management outside business hours
- Mobile banking app provides safe and convenient account access from smartphones
- Dedicated Mortgage Center with rate checking and loan officer accessibility
- Online banking available for both personal and business customers with customer support
- Recently converted to publicly traded entity showing growth and modernization
Cons
- Limited branch hours with Wednesday closures at main location and weekend access only Saturday mornings until 12:30 PM
- Website lacks specific information about deposit rates, loan rates, fees, or product details—customers must contact branch directly
- No mention of FDIC insurance limits, account minimums, or other standard banking disclosures on website
- Limited digital presence compared to larger national banks; no apparent mobile app download links or online account opening clear pathway
- Geographic limitation to Chicagoland area may not serve customers relocating or requiring nationwide banking infrastructure
Rating Breakdown
Value 5.0
Effectiveness 3.7
Customer Service 3.8
Transparency 4.0
Ease of Use 4.5
Frequently Asked Questions
Is Hoyne Savings Bank legitimate?
Yes. Hoyne Savings Bank is a registered company, headquartered in Chicago, IL, founded in 1887.
How long does Hoyne Savings Bank take to show results?
Account opening typically takes 1-3 business days. Loan decisions vary by product.
Quick Facts
- Founded
- 1887
- Headquarters
- Chicago, IL
- BBB Accredited
- No
- Certifications
- FDIC Insured FDIC Cert #28747
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Hoyne Savings Bank
Hoyne Savings Bank is best for Chicago-area residents and small business owners seeking traditional community banking with local branch presence, digital banking convenience, and personalized service. The main caveat is that the bank's website provides minimal product detail, rates, and fee information, requiring direct customer contact to evaluate specific offerings and competitive positioning against other lenders.
Best For
- Chicago and Chicagoland residents seeking community banking with local branch access and personal relationships
- Small business owners needing business banking services with dedicated support and local presence
- Homebuyers in the Chicago area working with the bank's Mortgage Center for financing
- Customers prioritizing traditional banking with both digital convenience and physical branch availability
Updated 2026-04-29
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