Housing Resources, Incorporated logo

Housing Resources, Incorporated

3.8/5

Wisconsin non-profit providing free homebuyer education, counseling, and mortgage assistance to low- and moderate-income families across seven counties since 1991.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Housing Resources, Incorporated Review

Housing Resources, Inc. (HRI) was founded in 1991 in Milwaukee to address the homeownership gap for low- and moderate-income families in Wisconsin. The organization has spent over 30 years building expertise in housing counseling, financial empowerment, and homeownership education across Milwaukee, Waukesha, Ozaukee, Washington, Racine, Kenosha, and Walworth counties. As a non-profit, HRI operates without profit motive, focusing entirely on community stabilization and neighborhood improvement through expanded homeownership.

HRI offers comprehensive services for both prospective and current homeowners. For home buyers, they provide free educational workshops, one-on-one pre-purchase counseling with experienced specialists, credit report services, and assistance applying for down payment and closing cost grants (including programs like Downpayment Plus®, Milwaukee Home Down Payment Program, and Chase Homebuyer Grants). For existing homeowners, HRI offers post-purchase counseling, default/foreclosure counseling, reverse mortgage counseling, a tool loan program, minor home repair assistance, and mortgage assistance through county and municipal programs to prevent foreclosure.

HRI distinguishes itself through its deep local integration and specialized expertise. They operate the Racine Financial Empowerment Center and partner with established entities like Wintrust and Chase. Their one-on-one counseling covers the entire homebuying journey—from credit assessment and budgeting to loan closing—demonstrating thorough, individualized support rather than generic guidance. They explicitly serve low- and moderate-income families and provide services free or at minimal cost, removing financial barriers to housing education.

The primary limitation is geographic scope: HRI serves only seven Wisconsin counties, making it inaccessible to consumers outside this region. While their website lists extensive services, specific details about eligibility requirements, wait times, and availability are limited. The organization's reliance on grant programs means assistance depends on external funding and may have annual caps or competitive qualification criteria not fully detailed online.

Services & Features

Free home buyer classes and monthly workshops
One-on-one pre-purchase counseling and action planning
Down payment and closing cost grant application assistance
Credit report review and credit correction guidance
Post-purchase counseling for existing homeowners
Default and foreclosure prevention counseling
Reverse mortgage counseling
Mortgage assistance programs (Milwaukee County, City of Racine, Waukesha County)
Tool loan program for homeowners
Minor home repair assistance
Homeowner financial management workshops
Racine Financial Empowerment Center services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Free homebuyer education classes covering critical topics like credit, mortgage selection, and affordability assessment
  • Personalized one-on-one pre-purchase counseling with detailed action plans for first-time homebuyers
  • Assistance accessing 10+ down payment and closing cost grant programs, potentially eliminating major purchase barriers
  • Foreclosure prevention services including default counseling and mortgage assistance for existing homeowners
  • Established 30+ year track record as a trusted non-profit in Wisconsin with strong community partnerships
  • Post-purchase support including homeowner workshops and reverse mortgage counseling for long-term stability
  • Comprehensive services addressing credit correction, budgeting, loan selection, and insurance planning

Cons

  • Limited geographic service area restricted to seven Wisconsin counties; unavailable outside this region
  • Website lacks specific details on grant eligibility criteria, award amounts, processing timelines, and success rates
  • No clear information about counselor certifications, availability, or typical wait times for one-on-one sessions
  • Tool loan program and minor home repair services mentioned but not detailed regarding scope, coverage, or enrollment process
  • Limited transparency about mortgage assistance program specific requirements and funding availability

Rating Breakdown

Value
4.5
Effectiveness
3.5
Customer Service
3.8
Transparency
4.0
Ease of Use
3.5

Frequently Asked Questions

Is Housing Resources, Incorporated legitimate?

Yes. Housing Resources, Incorporated is a registered company headquartered in Milwaukee, WI. They hold a NR rating with the Better Business Bureau.

How long does Housing Resources, Incorporated take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Milwaukee, WI
BBB Rating
NR
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Housing Resources, Incorporated

CreditDoc Diagnosis

Doctor's Verdict on Housing Resources, Incorporated

Housing Resources, Inc. is best for low- and moderate-income homebuyers in seven Wisconsin counties seeking free, comprehensive education and grant assistance to purchase their first home, as well as existing homeowners needing foreclosure prevention support. The main caveat is geographic limitation—the organization only serves Milwaukee, Waukesha, Ozaukee, Washington, Racine, Kenosha, and Walworth counties, making it inaccessible to consumers outside Wisconsin.

Best For

  • First-time homebuyers in Wisconsin seeking free pre-purchase education and grant assistance
  • Low- and moderate-income families attempting to improve credit and build down payment savings
  • Homeowners facing foreclosure or mortgage default seeking counseling and assistance programs
  • Individuals needing post-purchase financial management and homeowner education to sustain ownership
Updated 2026-03-21

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