Housing And Credit Counseling, Inc. (Hcci) logo

Housing And Credit Counseling, Inc. (Hcci)

3.8/5

Nonprofit credit counseling and financial education organization (formerly HCCI, now part of Money Management International) offering free and low-cost debt, credit, and housing counseling services.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Housing And Credit Counseling, Inc. (Hcci) Review

Housing and Credit Counseling, Inc. (HCCI) operated as an independent nonprofit financial counseling organization until January 1, 2026, when it merged with Money Management International (MMI), the nation's largest nonprofit credit counseling agency. The organization has over 60 years of experience providing financial guidance and consumer advocacy. Following the merger, HCCI clients now have access to MMI's expanded suite of tools, digital resources, and nationwide service network while maintaining the localized support HCCI was known for, particularly in Kansas communities.

The organization offers comprehensive financial counseling and education services including credit counseling, debt management plans, debt resolution options, bankruptcy counseling, homebuyer education, reverse mortgage counseling, student loan counseling, and disaster financial recovery assistance. They provide online financial reviews, one-on-one counseling via chat or email, and specialized educational resources including budget guides, webinars, workshops, and podcasts. Services are available 24/7 in English and Spanish, with interpreter services for additional languages.

What distinguishes MMI/HCCI is their nonprofit status, HUD-approved housing counselor credentials, and deep community integration—evidenced by programs like the Topeka Opportunity to Own (TOTO) homebuyer program and Kansas tenant-landlord counseling services. Most counseling and educational services are completely free, with only select low-cost services and optional debt management plan fees (which may be reduced or waived for eligible clients). The organization explicitly does not report client information to credit bureaus or creditors without permission, and only contacts creditors if clients enroll in a debt management plan.

The primary caveat is that this is a counseling and education organization, not a debt settlement or credit repair company. They do not dispute credit report errors or negotiate with creditors independently—they educate clients and facilitate debt management plans. While their advice may improve credit scores over time, they are transparent that they are not a credit repair service. The recent merger integration may also create some transition periods for existing HCCI clients accustomed to localized service.

Services & Features

Credit counseling and financial review
Debt management plans
Debt resolution planning
Bankruptcy counseling
HUD-approved homebuyer education and counseling
Reverse mortgage counseling
Student loan counseling
Disaster financial recovery counseling
Online and phone-based counseling (24/7)
Free budget guides and educational materials
Webinars and workshops
Topeka Opportunity to Own (TOTO) first-time homebuyer program with financing and home rehabilitation
Tenant-landlord counseling for Kansas residents
Free tenant and landlord handbooks and informational documents

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Completely free credit counseling and most educational services, with transparent fee structure for optional services
  • Available 24/7 with 24-hour accessibility via phone (866-889-9347) and online platforms
  • Bilingual services in English and Spanish with interpreter services for additional languages
  • HUD-approved housing counselors providing legitimate homebuyer and reverse mortgage counseling
  • No credit bureau reporting without client permission; counselors maintain strict confidentiality
  • Offers specialized programs like bankruptcy counseling, disaster recovery, and student loan counseling
  • Nonprofit status with 60+ year track record; now part of nation's largest nonprofit credit counseling organization

Cons

  • Not a credit repair service—cannot dispute errors on credit reports or remove negative items directly
  • Debt management plan fees apply (though potentially reducible), which may not be ideal for those needing completely free solutions
  • Recent merger (January 2026) means the organization is now MMI-branded; transition and service consistency may be uncertain
  • Services vary by location; some specialized programs like TOTO and tenant-landlord counseling are Kansas-specific
  • Does not negotiate debt settlements independently; primarily facilitates client education and debt management plans rather than advocating directly with creditors

Rating Breakdown

Value
4.5
Effectiveness
3.5
Customer Service
3.8
Transparency
4.0
Ease of Use
3.5

Frequently Asked Questions

Is Housing And Credit Counseling, Inc. (Hcci) legitimate?

Yes. Housing And Credit Counseling, Inc. (Hcci) is a registered company headquartered in Topeka, KS. They hold a NR rating with the Better Business Bureau.

How long does Housing And Credit Counseling, Inc. (Hcci) take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Topeka, KS
BBB Rating
NR
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Housing And Credit Counseling, Inc. (Hcci)

CreditDoc Diagnosis

Doctor's Verdict on Housing And Credit Counseling, Inc. (Hcci)

MMI/HCCI is ideal for consumers seeking legitimate, nonprofit credit and financial counseling without high costs, particularly those addressing debt management, homebuying preparation, or bankruptcy navigation. The critical caveat is that this organization educates and counsels rather than disputes credit errors or negotiates settlements—those needing active credit repair or debt settlement should look elsewhere, though this organization's nonprofit credentials and transparency make it trustworthy for financial guidance itself.

Best For

  • Homebuyers seeking free HUD-approved counseling before obtaining a mortgage
  • Individuals overwhelmed by credit card debt or multiple debts who need nonprofit debt management guidance
  • People facing bankruptcy who want unbiased counseling on alternatives and options
  • Renters and landlords in Kansas seeking free tenant-landlord dispute counseling and educational resources
Updated 2026-03-21

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